Leading Global law firm is looking for a Claims Account Manager to join their growing team in Manchester. Reporting to the Commercial Director, you will be responsible for maintaining and developing successful, profitable relationships with existing insurance clients at a strategic level.
The Successful candidate will be responsible for getting new clients up and running, and developing use of their solutions amongst existing clients. This will require excellent understanding of insurance sector clients, hands-on knowledge of products and their benefits, and the ability to develop lasting relationships with clients. With a direct ability to influence revenue and client retention rates, this role is commercial first, but will appeal to someone with an interest in technology and its ability to transform existing practices. Ideally you will have a background in insurance (especially claims) and an interest in emerging technology.
Work with clients to drive usage
Develop and maintain trusted relationships with key client stakeholders
Develop and maintain trusted relationships with partners and lawyers to ensure alignment on key client accounts Manage onboarding of new clients
Develop a scalable onboarding process
Create and execute account management plans
Seek opportunities to introduce additional products to existing accounts