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Clinical Services Manager

Mind in the City, Hackney & Waltham Forest
Closing date
31 Jan 2022

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Contract Type
Full Time
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JOB TITLE: Clinical Services Manager

LOCATION: Main office, 8-10 Tudor Road, Hackney, London E9 7SN

SALARY: P02-SP35, £36,617.89 (including London weighting)

HOURS: 30-37.5 - we would be open to discussing both options depending on suitable candidate.

REPORTING TO: Director of Psychological Therapies and Wellbeing Services

RESPONSIBLE FOR: psychological therapies practitioners across all PT projects - Wellbeing Network, Safe Connections, IAPT, Sessional workers, improvement of operational systems and adherence to PT governance structures

CONTRACT: Fixed Term to 31 March 2023

About Mind in the City, Hackney and Waltham Forest: we are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation. We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention and mental/physical wellbeing for those at risk of developing mental health issues or who struggle with common mental health conditions. We currently support around 5000 people a year through a variety of services focusing on psychological and social supports, economic and workplace wellbeing, and support for minoritised communities. Our values are:

Connected: Creating a compassionate and supportive community.

Fair: We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new.

We are seeking an experienced therapist, supervisor and manager with an interest in supporting and building a values-centred culture, strong operational systems and exceptional people. Their work will enable teams to deliver outstanding services and to continuously improve psychological therapies & wellbeing (PT&W) services at MindCHWF. The PT &W team has a strong focus on supporting people impacted by the wider determinants of MH and aims to reduce health inequalities. We work within established treatment evidence base; we also identify new approaches in response to client feedback, research and wider environment. The role is varied, dynamic and interesting requiring someone to collaborate across Psychological Therapies & Wellbeing projects, with multiple colleagues and teams, client groups and stakeholders in the vibrant communities of City, Hackney and Waltham Forest.

The Role:

To have responsibility for the management and smooth running of the Psychological Therapies Department and Wellbeing Services, including line management of staff, improvement of operations, processes, procedures and policy aligned with organisation strategy
To ensure high quality service delivery in line with good practice and professional requirements
To monitor and evaluate outcomes and establish relevant processes where necessary
To support and motivate staff and improve performance of services
To work closely with the Director of Psychological Therapies, the Assistant Clinical Services Manager, Data and Evaluation Manager, WBN partnerships manager and Clinical leads of IRIE Mind and Rainbow Mind to ensure strong clinical services and joint working

To apply, please complete the applicati.on form and attach it together with your CV via the 'apply on website' link by 23:59 on 01 February 2022. Interviews will take place on 08 February.

We are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage applications from those from ethnic minority backgrounds or other underrepresented backgrounds.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please ensure you complete the equal opportunities section of the application form.

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our privacy notice.
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