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Head of Market Intelligence - software vendor can be based in the US or UK

CB Resourcing Ltd
Closing date
28 Jan 2022

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Marketing & PR
Contract Type
Full Time
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This position is responsible for leading the Market Intelligence function, managing a small team of two analysts in identifying & acquiring high-quality market research, producing forward-looking research and analysis, and delivering actionable insight to strategy and other internal business functions (e.g. product management, marketing, sales.

  • Manages quantitative and qualitative analysis of markets and competitors, creates and updates industry, competitor and customer models (e.g. market share, growth projections and trends, etc.).
  • Manages identification and collection of customer, competitor, market, financial and/or operational data and research; provide recommendations on acquiring new sources of data / research
  • Performs systematic analysis of key industry trends; the general social and economic environment; regulatory issues; customers; current and emerging competitors.
  • Responsible for market and competitive intelligence needs of strategic planning; recommends key intelligence items that require further consideration (data hunting and gathering).
  • Responsible for market and competitive intelligence needs of internal business customers (product management, customer success, partners/channels, marketing), including ability to design and implement primary/direct research projects utilizing external vendors.
  • Oversees execution of projects in support of ad-hoc, proprietary information requests.
  • Maintains strong relationships with key internal customers to identify emerging needs and business challenges.
  • Builds industry knowledge so as to be recognized by internal constituents as the go-to source of expertise with respect to data and research sources, market trends, competitive developments, etc.
  • Supports and contributes to culture of information sharing within the company (i.e. create, maintain, facilitate internal use of shared repository).

  • Strong problem solving and analytics skills; particularly in translating data and research into consumable analysis / insights (visual "storyteller")
  • Strong written, communication & presentation skills; ability to contribute to executive-level discourse.
  • Strong understanding of market & competitive data / research sources in software & tech industries
  • Strong customer focus and organizational skills with the ability to manage multiple projects under tight deadline constraints.
  • Highly proficient in use of Gartner, Forrester, IDC and similar technology research services
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