IT Account Manager

IT Account Manager - Remote Working Options - Up to 50K basic 70K OTE - Farringdon

We are looking for a highly motivated and skilled IT Account Manager to join an established, Microsoft Partnered, Managed Service Provider based in Farringdon, London.

This exciting opportunity will suit a talented IT Account Manager who is well versed in relationship management and building rapport. You will be working in a new team who contribute to smooth running of this expanding organisation.

Please note that this is an IT Account Manager role and will not include sales to new prospects/clients. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity.

IT Account Manager Key skills:

* Build rapport within your designated client portfolio
* Arrange regular meetings with clients to understand their needs and ensure we are delivering great customer service
* Map client requirements to our portfolio of services, creating opportunities as required
* To organise client meetings and selling activities to ensure that the monthly gross margin targets are achieved and exceeded
* To be aware of competitive threats and pressures and feedback internally to the company with recommendations of any changes
* To monitor clients' satisfaction of the on-going services delivered by the company and advise of improvements as appropriate.
* Forecasting on a monthly, quarterly and annual basis
* To document all client activity and developments on the company's CRM system
* To complete all appropriate sales reporting by the agreed deadlines
* To act as client advocate within the business ensuring any additional resources such as pre-sales are fulfilled

You will be a motivated IT Account Manager with fantastic communication skills and have prior experience within a IT Sales/Account Manager role. The successful IT Account Manager should have strong relationship building, organisational skills and the ability to work as part of a team.

We are interviewing currently so apply now for immediate consideration or contact George Harvey at ITSS Recruitment for further information.