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ICT Implementation Manager

LA Recruiters
Closing date
31 Jan 2022

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Technology & New Media
Contract Type
Full Time
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Our local authority client has a 3 month contract vacancy (with the possibility of extension) for the role of a ICT Implementation Manager, details as follows:

Job Purpose:
  • Deliver ICT related projects and workstreams to partner organisations and customers.
  • Develop specialist knowledge on project management and business analysis techniques and processes.
  • Support OneSource partner organisations and customers identify and exploit new technologies and processes
  • Contribute to business development initiatives in support of OneSource partner organisations and customers.
  • Support the business exploit new technologies and processes.
  • Contribute to the development of ICT strategies for OneSource partner organisations and customers.
  • Lead business process redesign activities using agreed methodologies and standards.
  • Supervise and support a number of ICT implementationrelated staff as required.
  • Accountable for specific development of ICT strategies for OneSource partner organisations and customers.
  • Supervise and support a number of ICT implementationrelated staff as required.

Specific Responsibilities

1. Control and manage discrete ICT projects using agreed methodologies.

2. Ensure that all plans, work packages and deliverables deliver the expected benefits.

3. Identify and manage implementation risks effectively, ensuring timely resolution and escalation, in line with agreed risk management standards.

4. Ensure that all ICT implementation deliverables are managed through the correct change management procedure.

5. Estimate and schedule ICT implementation resources using formal project management techniques and tools.

6. Assist on the procurement of ICT systems and supply contract negotiations as appropriate.

7. Create and maintain formal project management documentation for ICT implementation and report on a consistent basis to the project board.

8. Deliver appropriate ICT solutions and services to enable the strategic and business objectives of the Council in accordance with defined quality criteria.

9. Provide effective leadership to the project team, taking appropriate action where performance deviates from agreed tolerances. This will include resource planning of specialist or expert resources across projects.

10. Negotiate with the project board and other stakeholders to ensure successful ICT implementation outcomes.

11.Construct and agree the ICT implementation project budgets, and to monitor and manage the budgets on an ongoing basis reporting regularly (monthly, or as otherwise required) thereon.

12.Meet regularly with customers to discuss and review ICT implementation requirements and performance, ensuring that service standards and performance are agreed, documented and monitored in line with the ICT Strategy and council policies and procedures.

13.Assist in creating policies and processes to provide quality, flexible, responsive, seamless ICT services to the council and its partners.

14.Prepare and interpret financial reports and analysis, prepare business cases, tenders and options appraisals.

15.Lead by example and promote oneSource customer service culture

Person Specification
  • Knowledge of best practice IT standards and methods including project management and ICT implementation
  • An understanding of Local Government.
  • Awareness of information governance issues and legislation.
  • An understanding of the political context and environment.
  • Project and Programme management tools, methods and processes evidenced by professional development
  • Success in managing complex ICT project implementations.
  • Successfully managed ICT implementation in a medium or large organisation with specific experience in risk management.
  • A consistent track record as an effective team player.
  • Experience of planning and reviewing the implementation of ICT using Prince 2 methodology.
  • Experience of managing customer relationships
  • Demonstrable experience and/ or understanding of the technical aspects of information and communications system technology operations and development in a corporate environment, including the exploitation of emergent technologies.
  • Business Process re-engineering processes and tools

If you have the necessary experience and qualifications to fulfill this role, please submit your CV ASAP.
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