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Business Analyst

Employer
Concept Resourcing
Location
UK
Salary
Competitive
Closing date
5 Feb 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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Business Analyst // UK Wide remote // upto £450 per day // Outside IR35

Business Analyst // UK Wide remote // upto £450 per day // Outside IR35

My client is undertaking a transformation discovery programme, which aims to identify ways to reduce our cost to serve, improve revenue retention, improve client satisfaction and support My client' growth. This programme will incorporate a wide-ranging review of the fitness-for-purpose of a number of our core systems and tools, as well as the addition of those which we see as essential in the delivery of our strategy (such as a fit-for-purpose Customer Relationship Management system). We have identified a range of foundational work which is also required in order to best position My client for the next phase of its growth, including improving the quality and management of our corporate and client data, ensuring more rigorous process management and a more streamlined business overall. The discovery programme will entail end-to-end review of business process and practice, systems and tools, and engaging with key stakeholders to document as-is and end-states, identify challenges and quick wins, and form the basis of the subsequent transformation. The Senior Business Analyst will play an integral role in driving this discovery activity; transformation activity is then expected to encompass a series of wide-ranging, organisation-wide people, process and technology initiatives for which the Senior Business Analyst will play an integral role.

Key Responsibilities
  • Analysis & breakdown of existing legacy systems
  • Planning and conducting requirement workshops/meetings and documenting the outcomes
  • Partnering with the business to methodically investigate, analyse, review, define, shape and document business requirements and shape them into functional/system requirements
  • Creating and/or providing guidance or documentation such as gap analyses, impact assessments, and business requirement documents
  • Identifying improvements to process and presenting improvement recommendations
  • Understanding and developing user journeys and wireframes, and assessing the impact of required changes
  • Supporting migration from legacy to target models, including detailed mapping (function & data).
  • Stakeholder management, including influencing and communicating to C-suite level
  • Defining, overseeing & assisting implementation (UAT, training, post-go live support)
  • Being accountable for a number of work packages, leading to the successful delivery of the objectives
  • Developing a thorough knowledge and understanding of specific operational processes.
  • Other duties as assigned

Business Analyst // UK Wide remote // upto £450 per day // Outside IR35

Business Analyst // UK Wide remote // upto £450 per day // Outside IR35
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