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National Live-in Manager

Better Healthcare Services
Closing date
11 Dec 2021

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Contract Type
Full Time
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Location: London Head office (EC3R) with national travel as and when required

Salary: £43,000-£50,000 + Yearly bonus

Type of Work: Full time, Permanent role

Closing Date: 22nd November 2021

Hours: Full time-40 hours per week Monday to Friday 8.30am to 5.30pm

Due to an exciting growth opportunity, Better Healthcare are looking to recruit a professional, experienced and compassionate National Live-in Care Manager to expand services across the UK.

The successful candidate will be responsible for the development of the live-in care service, ensuring the delivery of outstanding quality care to the people we support.

The National Live- in Manager will be responsible for the development of the live-in care service, and the team, ensuring the delivery of outstanding quality care to all clients. Your team will support service users to create personalised live-in care plans and risk assessments in line with all legislation including Health & Social Live-in Care Act 2014 and CQC Essential Standards 2010 and Health and Safety at Work Act 1974.

Key duties will include:
  • Expanding the existing Live-in Care Service nationally.
  • To ensure that all services are provided in accordance with Better Health live-in care Services objectives of Quality Assurance and in line with all company Policies and Procedures.
  • Implementing appropriate policies and procedures
  • Convert new live-in client enquiries
  • Develop relationships with key stakeholders to promote brand awareness
  • Attending care consultations, national care events
  • To support the team with planning and writing of new care plans that are focussed on individual and their needs.
  • To support the live-in care team to ensure equality, irrespective of gender, age, race, sex, ethnicity, religion, political opinion, disability, sexual orientation, gender reassignment status or physical and financial circumstances.
  • To promote the individual's right to privacy, respect, dignity and confidentiality at all times.
  • To record all necessary information clearly and legibly in line with record keeping policies and procedures.
  • To ensure that no tasks are completed unless specified in the Service User Live-in care Plan and any changes made to the Live-in care Plan are reported back to the Domiciliary Co-ordinator.
  • Conducting risk & health and safety assessments
  • Ensuring an exceptional service is delivered to our clients at all times
  • Supporting recruitment and candidate attraction, vetting and compliance

We are looking for:
  • Previous experience of Live-in Care/ HomeCare is essential however professional development will be supported.
  • You will have experience of setting up a new live-in care service within the homecare sector
  • Understanding of Domiciliary live-in care service provision, including up to date knowledge of all relevant legislation and regulations
  • Have extensive hands on live-in care experience with excellent relationship building skills
  • Experience in providing team support and Supervision in health and social live-in care settings
  • Experience and training in Live-in care planning and Risk assessment
  • Working knowledge of using Call Monitoring systems
  • Be able to demonstrate achievement of business growth
  • Have the ability to build good working relationships at all levels with medical and associated professionals
  • Demonstrate effective and supportive communication skills
  • Commitment to ongoing training requirements
  • Driven and commercially aware
  • Strong organisation and planning skills
  • Ability to work well and accurately under pressure
  • Be flexible to meet the demands of the business
  • Managing and participating in an on-call rota

Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to conduct new client assessments, you should have a driving licence and access to a vehicle.

What we offer in return:
  • A competitive salary
  • Up to 20% of salary bonus based on achieving budget and personal targets
  • 31 days annual leave
  • Work Place Pension
  • Employee Assistance Programme
  • To work within a business with significant growth
  • Supportive working environment with ongoing learning and development opportunities.

If you think you could help us to continue to deliver exceptional care, Apply online today and we will be in touch within 48 hours to start your journey with Better Healthcare

Closing date for applications is 22nd November 2021. Better Healthcare reserve the right to close a role at any time.
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