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Service Manager - Automotive

Smart Recruit Online Limited
Closing date
11 Dec 2021

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Contract Type
Full Time
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Are you an experienced automotive Service Manager? Would you like the opportunity to work with the premium and iconic brands? If the answer is YES, our clientare waiting to hear from you.

What can we offer you?

In return for your hard work and commitment, you will be offered a highly competitive salary package and a great range of benefits including:
  • Workplace pension (salary exchange option)
  • Bonus scheme
  • 22 days holiday plus bank holidays (pro rata for part time)
  • Cycle to work scheme
  • Refer a friend rewards
  • Life assurance
  • ECOS vehicle
  • Discounted sales, MOT, products, parts & servicing

What will I be responsible for?

Joining the team as the Service Manager, you will be responsible for managing 2 sites, motivating and organising teams of Service Advisors, Workshop Technicians and C&D Drivers. You will take the helm in driving customer satisfaction, labour sales, promoting first time fixes, ensuring that vehicle loading and reporting are effective whilst achieving vehicle turnaround and meeting daily targets. Communication is key within our dealerships and ensuring a 5 star customer service is pre-requisite along with building solid working relationships with the Manufacturers and colleagues within the wider Group.

Could this be the ideal role for me?

As our clients Service Manager, you will be able to demonstrate proven experience of meeting set KPI's, achieving budget and of working within a fast-paced, highly expectant automotive, Service department. You will be a personable character with above average communication skill and possess an advanced working knowledge of Kerridge and other DMS to be successful in this role. IT and demonstrable interpersonal skills will be essential.

The Company

Our client was founded in 1960, today they partner with 13 automotive brands, have 37 outlets and employ in the region of 980 people throughout the South West of England with businesses across Dorset, Somerset, Devon and Cornwall.

A major part of their success has been the emphasis that they place on creating and maintaining a skilled, knowledgeable and contented workforce. The effectiveness of this approach is demonstrated by the large proportion of employees who stay with the Group for many years. Over a third of our clients staff have been with the Company for a decade or more, with approximately 90 members of staff having worked with our client for more than 20 years.

Our client believe that they offer a stable and enjoyable working environment for their employees. Career development is enthusiastically encouraged by the Management and Manufacturer partners, with dedicated programmes helping employees and Apprentices with their progression and ongoing careers

This is a fantastic opportunity to join one of the top 25 dealer groups in the UK. If you feel you have the skills, aptitude and attitude to be our clients Service Manager, then please click 'apply'.
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