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Junior Network Engineer Apprentice

Just IT
Closing date
13 Dec 2021

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Technology & New Media
Contract Type
Full Time
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We are looking for an enthusiastic individual to fill a Junior Networks Engineer vacancy and work alongside our existing team of engineers reporting to the Operations Manager in a busy and thriving environment.

Duties & Responsibilities
  • Day to Day troubleshooting and support of customer faults and equipment.
  • Day to Day network fault investigations in local and wide area environments, using information from multiple sources
  • The configuration of routing and switching equipment
  • Compliance with company information security policies and procedures, reporting incidents and ensuring necessary security procedures or activities are completed
  • Provide OOH On-Call Support for customer networks when needed.
  • Dealing with customer queries within SLA and OLA for internal departments
  • Coordinate shared workload with colleagues on the Engineering Team
  • Contribute to Engineering Knowledge Base via the provided logging mechanisms
  • Liaise in an effective manner with vendors, suppliers and customers on behalf of Virocom

Desired skills
  • Proven ability to operate in pressurised situations and successfully handle multiple priorities
  • An excellent customer service focus
  • Demonstrable technical aptitude and willingness to pick up and develop new skill sets
  • An interest in next generation networking technologies and hardware
  • A strong team player with the ability to work individually when required.
  • Ability to function in a flexible working pattern where required.
  • Plain common sense
  • Punctuality

Personal qualities
  • A 'can do' attitude.
  • A high level of analytical skills
  • Problem solving methodologies
  • Your knowledge of the telecoms market
  • Ability to work towards and achieve a target
  • The ability to work alone and as part of a team
  • Ability to work under time constraints and pressure
  • Excellent communication skills, both verbally and written

Desired qualifications

GCSE or equivalent in both English and maths.

Future prospects

Tech and digital professionals an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.
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