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DIO Estate Facilities Manager

Defence Infrastructure Organisation
Closing date
8 Dec 2021

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Contract Type
Full Time
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Salary: 33,000 + substantial pension and benefits

The Challenge

Do you see yourself as an Estates Facilities Manager? If you are looking for a high profile and challenging role that will provide a sense of achievement this role is for you. The Estate Facilities Manager is an individual and semi-autonomous post and plays a key role in the delivery of services at RAF Brize Norton and RAF Benson/Dalton Barracks.

This is an exciting opportunity for a talented professional to deliver outstanding hard and soft facilities management. The EFM sits between the military customer teams and the contractor delivery teams. The role is expected to use their contract and relationship management skills to enhance the living and working environment for military and civilian personnel whilst ensuring the estate assets remain safe and compliant.

The vast range of facilities on the sites present fresh challenges every day but this postholder will be making a direct contribution to Defence outputs.

We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

You can view our YouTube video to see more about our work

ResponsibilitiesMain Responsibilities

Maintaining key stakeholder engagement with both industry partners and customer representatives.
Working in collaboration with the industry partners and other agencies to deliver key tasks, including providing assurance of delivery and statutory compliance of the estate together with delivery of customer development tasks.
Ensuring the industry partner is delivering the correct level of service against agreed indicators and enabling issue resolution to maintain operational outputs against agreed requirements.
Assurance of the hard facilities management delivery of reactive and planned maintenance tasks with a particular focus on statutory compliance including legionella, asbestos and fire.
Management of minor new works tasks.
Collation and reporting of facilities management data.
Assurance of contract and quality standards for catering, cleaning, waste management and other contractor delivered Soft facilities management services.

Whilst largely an independent role, the Estates Facilities Manager will work closely with the Senior Estates Facilities Manager, immediate peers and the wider DIO community.

Essential Experience

Previous experience in estate management and /or contract management in a demanding delivery environment.

Travel Requirements
Periodic travel to other sites within the Service Delivery Area and infrequent travel across the general South East, with infrequent overnight stays at some locations.

Environmental Factors / Hazards Associated with the Post
The postholder will be required to make periodic inspections of construction sites, airfields and training areas. This may expose the postholder to inclement weather conditions and require them to negotiate busy work sites and uneven ground on large MOD sites.

Essential: Full driving licence is required as multiple visits to sites sometimes requiring an overnight stay are an essential part of the role


We'll assess you against these behaviours during the selection process:
  • Leadership
  • Communicating and Influencing
  • Managing a Quality Service
  • Delivering at Pace

We only ask for evidence of these behaviours on your application form:
  • Leadership
  • Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:
  • Estate Management Functional Framework EM 1.9 Managing Building Services - Awareness Level
  • Estate Management Functional Framework EM 1.7 Estate Compliance Management - Awareness Level

We only ask for evidence of these technical skills on your application form:
  • Estate Management Functional Framework EM 1.9 Managing Building Services - Awareness Level


We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

Highly competitive Pension Scheme
Flexi-time scheme
Alternative working practices such as working from home
25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years service
Ability to roll over up to 10 days annual leave per year
In addition to 8 public holidays per year you will also receive leave for HM The Queens birthday
Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
Special Paid Leave for volunteering up to 6 days a year
Enhanced maternity, paternity and adoption leave
Employee Assistance Programme to support your wellbeing
Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops.

Learning & Development

Professional and Personal Development of skills
Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
Ability to obtain industry recognised qualifications supported by DIO

About DIO

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance.

We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

We promote and support a range of flexible working patterns enabling staff to balance home and work responsibilities.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience:

Meaningful, purposeful work
The ability to learn and grow
The right opportunities and resources
To care about your wellbeing
To feel valued and included

The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

Our responsibilities include:

Plan and deliver major capital projects and lifecycle refurbishment
Provide utilities services
Manage soft facilities management (i.e. cleaning and catering)
Provide a safe place to train
Allocate Service Families Accommodation
Procure and manage routine maintenance and reactive repair
Provide a central register of asset information to advise infrastructure planning
Act as steward of the Defence estate
Provide the unarmed guarding service

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts

Employment Hours

The post advertised is for 37 hours net, however the Ministry of Defence offers a range of flexibilities to enable a better work-life balance for employees. This job is open for all working patterns but please note, Part Time or Job Share will only be considered if full time cover can be achieved.

Things you need to know


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.

Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on the lead Behaviour and Experience (Leadership, CV and Personal Statement).

In this instance the remaining elements will be tested at interview.

At application you will be assessed against the following:


Communicating and Influencing


CV including Career History
Personal Statement - in no more than 250 words detailing the following Essential Experience:

1. Previous experience in estate management and /or contract management in a demanding delivery environment.

Technical: Estate Management Functional Competence - Awareness Level

1.9 (BIFM 10) Managing Building Services.

At interview you will be assessed against the above along with the following:


Managing a Quality Service
Delivering at Pace

Technical: Estate Management Functional Competence - Awareness Level

EM 1.7 Estate Compliance Management

Application sifting is scheduled to take place on week commencing: 6 December 2021 following closure.

Interviews will take face to face and will be conducted week commencing: 13 December 2021

A minimum of 2 full working days notice will be provided for interviews. We endeavour to stick to these dates, but these are subject to change around business needs.

To assist with your application please find attached below:

Estate Management Functional Framework

For help and support with your application check out our
Civil Service Careers Homepage and the How to apply section

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:
  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
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