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Independent Victim Advocate Team Leader

Employer
Victim Support
Location
UK
Salary
Competitive
Closing date
8 Dec 2021

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Sector
Charity
Contract Type
Permanent
Hours
Full Time
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Victim Support is looking for an Independent Victim Advocate Team Leader to be based in our York office with a combination of office and home based work.Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.The purpose of this role is to ensure the delivery of excellent services to victims and retain and develop contracts for services by supporting and managing operational staff, ensuring that the overall aim of helping people cope and recover from the effects of crime is achieved. The role will work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service.In collaboration with the Operations Manager, the ideal candidate will be responsible for the line management of operational team members including responsibility for recruitment, performance management and monitoring, continued support and guidance and implementing formal employment procedures. The successful candidate will also be responsible for providing a cope and recovery support service as part of a team, varying from brief interventions to long term support services over the telephone or face to face depending on client's needs.The successful candidate will be able to work confidently without direct supervision and be able to deal effectively with competing and conflicting demands in an organised manner, as well as having good problem solving skills.An active commitment to promoting equality, diversity and inclusion is essential. You will need to be flexible with working hours in order to meet the needs of the role. All staff work collaboratively with other organisations and contribute to seamless services. Plus adding value to the work of the organisation e.g. building networks, providing both professional and quality delivery, building reputation.Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.If you have the drive to make a difference within an organisation we look forward to hearing from you.Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Police Vetting and Disclosed Barring Service checks will be required.Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.
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