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Outreach Workers

Employer
The Big Issue Foundation
Location
UK
Salary
Competitive
Closing date
17 Dec 2021

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Sector
Charity
Contract Type
Permanent
Hours
Full Time
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Full time and Part time opportunities available

Various Locations

A hand up, not a hand-out.

Thank you for your interest in joining us in the Foundation at an exciting time of growth and development across The Big Issue.

The Big Issue mission is to dismantle poverty by creating opportunity through self-help, social trading and business solutions - a "hand up, not a hand out". We provide an "access to all" means for people to earn a legitimate source of income, to raise their self-esteem and to take control of their lives. One of the ways we do this is through supporting vendors to sell The Big Issue magazine. Last year alone, we put £5.5m in the pockets of our vendors, releasing them from a dependency on hand outs.

The Big Issue Foundation supports vendors (and increasingly others) with "wrap around support"- health, housing, debt, addiction, mental health, financial inclusion, and employability. We do this by connecting vendors with the vital support services, personal solutions, Big Issue programmes and employment pathways, that enable them to rebuild their lives and determine their own futures - welcome to our community.

About the role and the person

The Vendor Outreach Worker is a rewarding and critical role, none more so than now as vendors pick themselves up following the Pandemic and learn to adapt to a changing society.

The role is responsible for changing lives through outreach support, connecting vendors with their communities and supporting their wellbeing and employability. You'll work directly alongside vendors (and potentially others as new Big Issue social enterprise models develop) to support and empower them to find their own solutions to improve their lifestyle and their opportunities.

You'll build and maintain strong third party networks and together establish clear support pathways for and with vendors in your area, guided by the Pathways and Partnerships team. These may be through social service providers e.g. housing, debt, substance abuse, mental health, migrant support, universal credit, employment organisations. They may also be through local business networks, identifying routes to employability and supporting vendors into work and readiness to work.

Your Area Manager, and the wider Service Development teams, will support you through a national strategy and framework.

You'll work alongside a national team of Vendor Outreach Workers and together will recruit and support volunteers to assist you in your day to day role.

Your experience

Experience of motivating complex and diverse client groups to engage with services and support is vital for this role. The ability to assess client needs and support them to address their needs through appropriate assertive relationship management is also key.

You'll work alongside a national team of Vendor Outreach Workers and together will recruit and support volunteers to assist you in your day to day role.

Locations

Glasgow & Edinburgh
London/South-East
Wales
Bournemouth & SW coast/Plymouth
Bath and Wilts: 20 hours position available
Birmingham: 20 hours position available
Oxford: 20 hours position available

The format of the interviews will be determined by the COVID-19 guidelines and restrictions that apply at the time.
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