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Customer Service Administrator

Hays Specialist Recruitment Limited
Closing date
17 Dec 2021

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Contract Type
Full Time
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Customer Service Administrator, Temporary role for up to 3 months, Cambridge

Your new company
My client, a leader in the FMCG industry and seeking a full-time candidate to join their Supply Chain department.

Your new role
Working within the team the fundamental task of your role will be to ensure that customers receive products in a timely manner. You will be working closely with the senior members of the Supply chain team ensuring the order management process is efficient and smooth. You will be liaising with customers to keep them updated on their order and if there are any order shortages or amendments. You will be working with large amounts of data to compile reports which will enable you to report on customer insights, KPIs and customer behaviours. You should therefore be highly efficient in MS Excel and enjoy working with large amounts of data and numbers.

What you'll need to succeed
To be considered for this role you will have previous administration or customer services experience in a FMCG or Supply Chain environment. Alternatively, you will be graduate calibre with excellent written and verbal skills, highly IT literate particularly in MS Excel and be professional and articulate. You should be able to communicate clearly and effectively and be passionate about service and putting customers first. You will be highly organised and able to work using your own initiative in what can often be a pressured, deadline driven environment.

What you'll get in return
This is a permanent position working for a fantastic organisation in Histon with an excellent benefits package. This is a full-time role working 40 hours per week but with flexibility on hours. A competitive hourly rate of up to £12.40 per hour. There is onsite parking available and excellent public transport links. Our client is looking for someone to start as soon as possible.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at
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