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Account Manager

Employer
Context Recruitment Limited
Location
UK
Salary
Competitive
Closing date
21 Dec 2021

View more

Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
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Account Manager - Connectivity provider ( IT / UC / Cloud / Data )

Context IT are seeking a driven, customer focused Account Manager for our Telecommunication / Connectivity provider client based in Central London. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of existing partners and direct clients.

You will be responsible for maximising the potential of your mid-market client base by managing a portfolio of accounts, delivering exceptional customer service throughout whilst proactively identifying opportunities for growth.

This is an exciting opportunity to join a business that is experiencing significant natural growth with a clear vision of being the leading data connectivity provider in the UK. *Significant training & progression opportunities*

Responsibilities include;
  • Build and maintain strong relationships with their existing partners.
  • Exceed expectations with a personable and proactive approach.
  • Develop proposals that encompass the customers' needs and objectives
  • Build a strong pipeline based on Identifying opportunities with existing clients.
  • Becoming an industry expert, empathising and relating to your customer's needs.
  • Work alongside other departments to ensure end-to-end service
  • Becoming a trusted business advisor with your customers.

Experience/Qualifications:
  • Ideally, our client is seeking someone from an IT/Telecommunications background with a proven ability to succeed in a competitive sales environment.
  • Experience of both SME & Mid-market account management
  • Familiarity with Account Development Plans
  • Exceptional telephone manner, with a calming ability to deal with potentially sensitive escalations
  • Can demonstrate excellent organisational, time management and administrative skills and ability to effectively co-ordinate company projects.
  • Demonstrable written and verbal communication skills
  • Must have the ability to work under pressure and with time constraints
  • Excellent attention to detail

Office Based in Central London

This position will involve travel to client sites - mostly around London.

Salary up to £50,000 + OTE and an excellent benefits package.
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