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IT Product Manager (Services and Experience) - 37484

Jonathan Lee Recruitment Ltd
Closing date
4 Dec 2021

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Technology & New Media
Contract Type
Full Time
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Ref: 37484

Title: IT Product Manager - Services and Experience

Division: Information Technology

Contract Position based at: Gaydon + travel to other sites

Rate: - up to £562.00/day LTD (c. £425.60/day PAYE option)

Position Description:

Product Manager - Services & Experience

Responsible for working with the corporate workstreams within Panthera to understand the technology requirements. Balancing the use of existing corporate systems with Panthera requirements, cost and delivery effort/time frame

As the Jaguar IT Product Manager - Services & Experience, you are accountable for leading the formulation and implementation of Jaguar's IT strategy to support digital services and experience capabilities aligned to the Jaguar strategy. You'll work alongside the team within the core IT Commercial domain to provide strategic direction and advice to senior stakeholders across the Panthera organisation delivering digital services and experience capabilities.

You will also draw upon technical expertise from within the wider IT team such as Security, Infrastructure, Architecture and Service Delivery, alongside strategic vendors to ensure the seamless provision of IT to drive maximum business benefit across multiple national and international geographies, sites and platforms. There will be a requirement to visit JLR sites across the UK as required in support of delivering the Jaguar programme.

Services & Experience Product Manager - responsible for working with the services and experiences workstream within Panthera alongside other areas within the wider JLR organisation (IT/MDDC.) to develop a product roadmap to deliver the services and experiences technology for Panthera. This could be existing tech, tech in development across JLR or developing new tech specifically for Panthera.

This is a role where integration with the business teams (digital customer experience workstream) will be key, whilst understanding that we need to go through the relevant IT processes to ensure any products meet JLR IT standards including architecture and security. The role will need a forward thinker aligned to new digital ways of working and online sales channels

Skills and Experience Required:

Hands on experience of key digital technologies relating to digital services and experience in Direct to Consumer luxury sales models
Agile Delivery experience or eager to learn/develop quickly
Product Management experience including delivery of entire technology based products from start to finish
Proven delivery capability of complex multi-dimensional and cross functional change projects
Project delivery experience covering analysis, design, test, deployment and operation of new products
Ability to successfully interact with senior stakeholders
Experience in the use of agile development methodologies Sound understanding of disruptive technologies and innovation
Excellent oral and written communication skills Experience of leading diverse teams, vendor staff management, mentoring and coaching junior staff to maximise performance
Track record of innovation and self-learning.
Experience Preferred:

International experience ideally working for Blue-chip organisations
Proven strong interpersonal skills and a proven ability to develop and nurture relationships internally operations and externally with suppliers
Qualified Skills Framework for the Information Age at level 5 or working towards
Education Required:

Educated to Bachelor's Degree level or above preferably in a Computing, Systems, Science / Engineering or relevant Business discipline

Additional Information:


To apply please send your CV to (url removed)

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business
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