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Account Manager - Spanish Speaking

Inspiring Interns & Graduates
Closing date
13 Dec 2021

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Technology & New Media
Contract Type
Full Time
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How you can expect to spend your day:
  • Own the relationship with key contributors on the Spanish market including daily engagement, retention, expansion.
  • Be proactive in encouraging and motivating Spanish users to actively contribute on the platform, encouraging performance and additional content.
  • Identify, develop and implement unique direct marketing activities and incentives in order to grow the engagement of the active user base (e.g. member gets member promotions).
  • Educate and support the user base by sharing expertise on editorial and social media best practices.
  • Provide daily assistance and troubleshooting to the active user base, in order to ensure a smooth and seamless experience on the platform.
  • Search, identify and build authentic relationships with new potential users in order to encourage them to join us in Spain.
  • Establish partnerships with a variety of institutions and/or communities (e.g. professional communities or educational institutions) to attract a diverse range of talented contributors.

The Ideal candidates' personality and qualifications:
  • Proficient in Spanish and English.
  • Excellent relational and communication skills, inclination to easily relate with users, in particular when it comes to understanding their needs and suggesting suitable solutions.
  • Digital media competency and skills would be advantageous but not compulsory.
  • Willingness to contribute to the creation of a new success case, bringing great energy and positive attitude.
  • Proven planning and organisational skills.
  • Desire to work in a changing, fast-paced start-up.
  • Ability to "make things happen", going beyond daily tasks.
  • Strong entrepreneurial attitude, proactively and focus on innovation.
  • Tech savvy with ability to learn new technology quickly.
  • Passion for online media and social journalism.
  • Ability to work autonomously and self-driven.
  • Strong organisation, prioritisation and time management capabilities.
  • This role is located in West London.
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