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ICT Technician, London, East London

Prospero Teaching
Closing date
8 Dec 2021

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Technology & New Media
Contract Type
Full Time
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  • To assist in the maintenance of the School's ICT network and systems
  • To provide first and second line support to staff and pupils, advising and resolving issues
  • Assisting in the day to day support of the School's network
  • Installing, operating and maintaining network services, firewalls, routers, hubs, NAS, switches and other network/system devices
  • Ensuring support requests are dealt with in a timely and efficient manner
  • Providing hardware and software support for all servers, computers and mobile devices
  • Assisting in the management of user accounts, including resetting passwords, updating printer credit and wireless access requests
  • Ensuring the ICT facilities are in full working order including providing paper and toner for printers
  • Maintaining all peripherals within the School
  • Assist in the installation and maintenance of all software on computers
  • Providing technical support to teaching staff using the IT equipment, including whiteboards, projectors and audio systems during lessons and to assist pupils, if directed by teaching staff
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