Want to work with creative people? The Graphic Design House is growing and we are looking for people starting their career to join our client service team. People who want to develop their skills and help us continue to provide our clients with outstanding client service and exceed their expectations.
Our perfect person? If you have bags of initiative, an appetite to learn, highly organised, love going above and beyond, are un-phased by an inbox that's always full or days that never turn out as you planned then get in touch.The Role
An Account Executive is one of our client-facing roles. Their job is to keep clients happy, retain them and gain more work. S/he must ensure high-quality deliverables and outstanding customer service.
A central part of this role is to support hard working account managers with whatever they need. The roll will require you to just ' get stuck in' with a great deal of cross business liaison from working with designers in the studio, to other business units in the group where work is being carried out. Skills & Attributes Required
An Account Executive- needs a wide range of skills and abilities. These include, but are not limited to:Flexibility-
no two days in the agency are the same and many not as you had planned. It requires keeping an eye on both the present and support planning the future. If you like to do one thing at a time sequentially this role is not for you. Pro-activity -
Identifying ways to support and become invaluable to the account manager is a key part of this role. Organisation & Planning -
the role can be highly pressurised and multi-tasking and scheduling time in the day critical to success.Tenacity & Problem Solving -
Finding & pursuing solutions to situations as they arise is vital. Communication.
This is a big one. Keep everyone informed on all the important issues. Results Oriented.
Account teams must have laser focus on getting results for their client.Appetite for Learning -
always open to training and developmentResponsibilities
Part of the client service team :
o Providing support, taking direction from the senior account person delivering client requests and meeting deadlines . A desire to support other people is central.
o Take responsibility for booking in jobs as well as compiling reports, information and maintaining accurate internal information across all administration systems.
o Building Rapport - Regular communication and liaison with clients. Produce proposals, presentations, and reviews as necessary for clients.
o Supporting the 'on boarding' of a new client- so we are delivering what was promised.
o Contributing to the overall growth and success of the business.
o Active engagement in personal skill development and learning
This is not an exhaustive list and other duties and responsibilities will be assigned.The Company
Clients are seeking even more differentiation in their highly competitive sectors in order to grow, develop and deliver financially. We have a wide portfolio, from theaters looking for audiences, independent schools and colleges attracting students, charities keeping their donors informed to business rethinking how they present their goods and services to the world.
The Graphic Design House offers, strength, stability and positioning. We are an independent division of Bishops Printers one of Southern UK's largest print companies who are specialists in brochures, catalogues, magazines & programmes. A sibling company is The Mailing People and as part of our offer we can provide end to end services, design, print and mail.
We are a friendly, straight talking team of 15 at The Graphic Design House offering effective and outstanding thinking and design. Services focus on what's appropriate to support our clients to achieve their goals and as you might expect includes strategy, branding and of course the design of a wide variety of collateral used both on line and offline.Qualifications
What's in it for you?
- Evidence/ Demonstration of ability to meet the job description outlined
- Proficiency in Microsoft Office
- Bachelor's degree
What are the working hours?
- £20-22,000 per annum
- Ongoing training and development
- Fun, challenging projects
- *Benefits may be subject to qualifying criteria*
9am to 5pm Monday to Friday, although flexibility is required.
Job Type: Full-timeTo Apply:
- Provide a covering letter that demonstrates how you meet our needs
- 2 specific examples relevant to the job specification
- Your CV
No Agencies Please
We are based outside Portsmouth on an Industrial estate so being able to drive would be beneficial