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Retail Team Leader

Employer
NATIONAL TRUST
Location
UK
Salary
Competitive
Closing date
1 Dec 2021

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Sector
Retail
Contract Type
Permanent
Hours
Full Time
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Summary

If you're interested in becoming a Retail Team Leader and have the appetite to engage with visitors and boost our retail potential, then you could be the person for this job.

Hours: 18.75 hours per week. Working pattern 2-3 days per week over 7 days. Days vary, include some weekend working.

Salary: £18298 per annum

Contract: Permanent role

What it's like to work here

Birling Gap and Crowlink, near Eastbourne in East Sussex, are part of the world famous Seven Sisters chalk cliffs, one of the longest stretches of undeveloped coastline on the south coast. One minute visitors can be walking on ancient downland, the next they could be rockpooling below towering cliffs of chalk. Spectacular, unspoilt views of the sea can be seen from all angles.

Click here for more information about this location

What you'll be doing

You'll be required to support the day to day management of the property retail operation so that it is commercially successful and consistently exceeds our visitors expectations. You'll monitor stock and merchandise products to achieve stretching financial targets, leading by example when it comes to maximising our profitability and income. You'll also supervise paid and voluntary retail staff and work effectively alongside colleagues elsewhere in the property to deliver great service to visitors, promoting and enhancing the property's sense of place.

Who we're looking for
  • Able to demonstrate strong customer service ethos
  • Experience of working in a retail environment including selling and merchandising skills.
  • Strong people skills enabling good relationships.
  • Competent IT skills, previous experience with retail management systems.
  • Effective written and verbal communication skills.
  • Able to promote products to meet sales targets.
  • Knowledge of retail best practice including selling and merchandising skills and effective space management.
  • Awareness of health and safety compliance requirements.
  • Application of data analysis and numeracy.
  • Good understanding of stock control methods.
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