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Account Manager

Employer
Nuvei
Location
UK
Salary
Competitive
Closing date
1 Dec 2021

View more

Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
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Your MissionAs an Account Manager you will be leading and accountable for all the operational related aspects to portfolio of large and medium size merchants. Through constant customer engagement, products and services enablement, managing multiple tasks and project management, onboarding of new entities and supporting the expansion of existing and future merchant businesses. The Account Manager will act as the primary lead and main operational focal point between Nuvei valuated merchants and cross internal functions to deliver efficient, high and quality service.

You Will
  • Accountable for own portfolio of large and medium size merchants.
  • Maintain highest standard of quality and quantity of responses on all merchants' operation related topics and aspects.
  • Collaborating closely with multiple Nuvei departments with objective to ensure smooth and efficient delivery: coordinate operations in domains such as technology, risk and finance.
  • Leading the integration process and onboarding new merchants to Nuvei platform.
  • Responsible for expanding existing merchants' activities into new territories, new products and services.
  • Work as an integral part of a high performing account management team to deliver new opportunities.
  • Ability to manage projects and tasks for accurate delivery and deliver high quality customer service.
About You
  • Minimum 2 years of experience in a business support /operational management / account management role of a technology based B2B service.
  • Excellent communication skills and customer focus.
  • Online payments background - a must
  • Technical knowledge of the payment ecosystem is highly preferred.
  • Problem solving, investigative and multi-tasking skills with highest attention to detail.
  • Comfortable liaising with customers.
  • Previous experience with CRM is mandatory. Salesforce specific background is an advantage.
  • Ability to adapt to a regularly changing environment.
  • Ability to work well under pressure.
  • Excellent organization skills and ability to meet deadlines.
  • Self-motivated, independent, pro-active and team player.
  • Innovative, energetic, and enthusiastic.
Benefits
  • A challenging job in a fast developing, international company
  • Friendly work environment where you can thrive and develop your skills
  • Best office location, above the train-station in Tel Aviv / work-from-home options
  • Competitive remuneration package
Nuvei - Who We Are The world of payment processing has changed. Technology alone can no longer meet the needs of businesses. Businesses are looking for partners, both strategic and technological.

We've become the payment technology partner that our clients can count on to make our world a local marketplace. To deliver unified commerce solutions and expertise. And to help them capture every payment opportunity that comes their way.

We are Nuvei. The payment technology partner that merchants can count on to make their business a local marketplace. We deliver unified commerce solutions and expertise to help our partners capture every opportunity that comes their way.

At Nuvei, we live our core values and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service, and we're always looking for people to join us on the journey.

Nuvei is a team of smart, passionate people always looking to grow, contribute, and make our product and customer service the best it can be. Our team members come from diverse backgrounds with different skills and life experiences-and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.

So, please come as you are. We can't wait to meet you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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