CI Manager

Clipper is a completely new breed of logistics company. With ability and agility at our core, our cutting-edge operations allow us to provide world class service to customers such as John Lewis, River Island, Marks & Spencer and PrettyLittleThing.com

We have a really exciting opportunity for a CI Manager at the new Milton Keynes site for River Island.

Are you experienced in Implementing Six Sigma/ CI principles?

Have you got a full appreciation of the principles of Logistics Operations, including pre-retail, returns processing and automation?

Do you have the ability of take initiative and motivate peers and colleagues.?

In this role you are accountable for:

• To identify, implement and maintain process improvements on the sites contracts and throughout the site where applicable.
• To manage and lead the Automation implementation projects ensuring that the project remains to time and within scope.
• By collation and analysis of data the post holder will assist the cross functional site teams in identifying performance versus KPI targets.
• Drive continuous improvement to improve costs, quality and service.
• To be responsible for the implementation of all change initiatives inclusive of the sites automation project.
• To support the management team in the delivery of all KPI's and budgets.
• To support and implement change initiatives and process improvements
• To recognise opportunities and realise results with minimal direction
• To deliver succession plans by developing teams

KPI

• To meet operational targets in an effective and timely manner and to meet agreed relevant Key Performance Indicators (KPI's) and SLA's.
• Ensure compliance to Standard Operating Procedures (SOP's)
• Organise and lead the focus on improved productivity levels through process improvement initiatives.

Customer

• To make sure that all agreed targets with the customer are met.
• Focus on the customer to deliver a professional service at all times.

People

• Communicate openly, motivate and inspire, create a positive work environment.
• To support where required on employee relations including investigations and disciplinary matters.
• To implement training and change management initiatives across all functions.
• To build effective working relationships across all levels

Do you have the ability, agility and capability to join #Team Clipper