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Account Manager - Digital Cinema

Employer
Pixelogic Media
Location
UK
Salary
Competitive
Closing date
4 Dec 2021

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Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
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An exciting opportunity for an Account Manager to join our growing Digital Cinema team in London.The role offers excellent career prospects for someone with experience in Digital Cinema account management for major studios.To support our growing Digital Cinema team, the Digital Cinema Account Manager will manage theatrical feature and trailer projects for major studios and independent customers, supporting the senior Account Executives. The role will also encompass customer engagement, including promotional activity and customer-based operational support.

Other responsibilities include: maintaining and developing project management processes, project billing and working closely with operational teams including Subtitling, Mastering, Content Services and QC to ensure theatrical projects are delivered on time to the highest standards.

The ideal candidate will be expected to have some experience with studio customers coupled with a good understanding of Digital Cinema technologies, operational processes and workflows.

They will be highly motivated, possess a flexible attitude and must be able to adapt quickly in a fast-paced environment. In addition, they must able to work as part of a team that deals with changing priorities and workloads.

Company:Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.

Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).

To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD discs. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix.

Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you're passionate about entertainment, innovation and customer service excellence!

RESPONSIBILITIES:
  • Provide account management support for Digital Cinema feature and trailer projects, supporting senior Digital Cinema Account Executives
  • Planning & forecasting capacity and project scheduling
  • Collaboration with internal groups and divisions including localisation and distribution operations, administration, and operational teams
  • Project management of localisation of theatrical feature and trailer content with regular client engagement
  • After hours support/response for vendors and clients as needed (dependent on Client Services preference)
  • Supporting production led engagement with clients on-boarded to Pixelogic workflows
  • Supporting the vision, development, deployment and continuous improvement of proprietary and internally developed production management systems and tools
  • Supporting overall execution of Pixelogic's theatrical production services worldwide (including operational performance)
  • Continuously evolving production management workflows, procedures and checklists.
RequirementsExperience:
  • 3+ years of experience in media industry or post-production environment
  • 1+ years Digital Cinema account management experience
  • Bachelor degree
Knowledge & Skills:
  • Strong skills with Windows OS and Microsoft Office Suite
  • Understanding of Digital Cinema workflows and processes an advantage
  • Strong organisation and prioritisation skills
  • Excellent communication and people management
  • Deep sense of urgency and ability to work in a fast-paced environment
  • Outstanding attention to detail and ability to plan complex projects with urgency
  • Ability to work under pressure to meet deadlines
  • Problem solver with creative and innovative approach with ability to think out of the box
  • Passionate about customer experience and customer service excellence
  • Good listening skills, and an ability to assimilate different viewpoints
  • An approachable individual who can relate to people at all levels of the organisation
  • Maintain a positive attitude when experiencing challenges and enthusiastic to get things done
  • Experienced with commercial items such as business proposals, price creation and modelling, service agreement negotiations.
Education:
  • Bachelor's Degree from an accredited College/University or equivalent professional experience.
Benefits
  • Private Healthcare Plan
  • Pension Plans
  • Life Assurance
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