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Knowledge & Learning Officer

The National Lottery Community Fund
Closing date
8 Dec 2021

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Contract Type
Full Time
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About us

The National Lottery Community Fund is the largest funder of community activity in the UK - we support people and communities to prosper and thrive.

National Lottery players raise an incredible £36 million a week for good causes. This money funds projects and activities that transform communities, protect our heritage and enrich lives through arts, spots and culture. We are proud to be one of 12 distributors responsible for awarding this funding across the UK.

Thanks to National Lottery players, last year we were able to award over half a billion pounds of life-changing funding to UK communities, supporting thousands of projects making a real difference to people's lives.

Over eight in ten of our grants were for under £10,000 going to grassroots groups and charities across the UK doing great things to support their communities, during a particularly tough time.

We also distribute non-National Lottery funds, working closely with Government on funding for important issues, such as tackling loneliness, multiple and complex needs, mental health and distributing Dormant Accounts money.

Over the last five years we've awarded a total of £3.4 billion, of which £2.7 billion is National Lottery money.

We fund things that matter - whether helping communities respond positively to national, regional or local priorities, or helping the UK achieve its big social ambitions. Our grants range from £500 up to multi-million-pound programmes - supporting people and projects to do extraordinary things and bring great ideas for their community to life.

About the role

The UK Knowledge and Learning team shares evidence and insights from our funding. We're interested in the difference our funding makes to people and communities, and what we can learn from the projects we support.

In 2020 our team won the Government Information Group (GIG) Annual Award and were highly commended at The Henley Forum Awards for Advancing Knowledge and Organisational Learning Practice. You can find out more about the work we've delivered so far in this blog.

As a Knowledge and Learning Officer, you'll need a curious mindset, passion for writing, and an interest in communities. You'll contribute to researching, writing and editing insight reports and web pages that show how charities and community groups make a difference and what they've learned. You'll also work on our internal repository of insights, Knowledge Bank, helping to sum up evidence from 14,000+ different projects we fund each year. You'll be researching and writing about topics that matter to communities across the UK - anything from work to supporting young people's wellbeing or older people's social connections, to the environment, homelessness or unemployment.

On a day-to-day basis, you'll review and analyse a wide range of sources, from evaluations, publications and charity websites, to our grant management system. You'll also have the chance to interview colleagues and grant holders. You'll be making sense of data, reports and case studies, then writing and shaping your material into engaging, jargon-free content. You'll also work with colleagues across the Fund (such as designers, funding officers and our communications team) to promote and make use of these findings.

This role will suit candidates who have some experience of researching and writing up findings in engaging, easy-to-understand formats. This experience might have been gained through work, education, voluntary work, personal journaling or creative writing, and hobbies.

We're a supportive, collaborative team and will welcome a new colleague who is hard-working, open to feedback and challenge, and ready to work with us on some really interesting projects, topics and themes. We'll help you to learn and develop, and build on your existing skillset.

If your application is shortlisted, we will ask you to share examples of your writing, such as an essay, literature review, research report, blog, article, or story. We'll also invite you to undertake a written test. Candidates who successfully complete this stage will be invited to interview. You'll also have a chance to meet members of the team.

Salary: £25,100 to £27,700 dependent on location and experience.

Contract Type: Permanent

Hours: 37 Hours per week, flexible working considered

Interview Date:

Written test: 9/10 December

Interview date: 16/17 December

Essential criteria

Please ensure that your application demonstrates, with examples, how you meet all these essential criteria.

We're looking for a talented writer to support our team. You should be able to convey findings in an impartial, but compelling written style, reshaping them for different audiences. We'll expect you to have excellent written English, including grammar and spelling.
Through background research and analysis, you can identify essential content from large volumes of information, identifying key points and themes, and drawing conclusions from across a range of data sources.
We're looking for someone who has commitment to quality - who cares about the work, and is ready to revise and rethink to make it as good as it can be. You'll have a strong attention to detail, and always be looking for ways to find out more.

Desirable criteria

Knowledge of the voluntary and community sector or organisations with a strong social purpose, gained through work, volunteering, or using their services.
A strong team player who is ready to collaborate with others on different pieces of work. At the same time, you'll have experience in working independently and managing your time effectively. We're looking for someone who is organised and can plan their own workload, but can be flexible in line with changing priorities.
Ready to present your findings at meetings and events, speaking to colleagues from the Fund and people from other organisations.

For you

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:

Generous annual leave and company pension scheme
Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
Enhanced paid maternity, paternity and adoption leave
Season ticket and cycle to work loans
Paid volunteering leave

Equal opportunities

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone - we are committed to equity, diversity and inclusion and work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and will proactively make reasonable adjustments if needed through the recruitment process and during employment. This can be related to a physical and mental health conditions.

We are also proud to be a Stonewall Diversity Champion, supporting our commitment to being a great place to work for lesbian, gay, bisexual and transgender (LGBT) staff.
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