This job has expired

Service Desk Team Leader - with Remote working

Employer
Chassam Recruitment
Location
UK
Salary
Competitive
Closing date
1 Dec 2021

View more

Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
You need to sign in or create an account to save a job.
Service Desk Team Leader

Are you an IT Service Desk Team Leader who is looking for a new challenge? If so, I am currently recruiting for an exciting position! My client is a growing and forward-thinking organisation looking to add more experience into their team. The role will have responsibility for managing approximately 9 Service Desk analysts. As the manager of the team you will ensure the staff have the relevant training and development to ensure excellent customer service is delivered as well as managing the day to day running of an ITIL service desk function.

As the Service Desk Team lead you will be in charge of:
  • Asset and Configuration Management
  • Continual Service Improvement
  • Customer Service Management
  • Service Focus
  • Service Reporting

Skills Needed:
  • ITIL Certified
  • Proven Record of people management
  • Strong Ability to train, develop, mentor and support team members
  • Experience as a hands-on Service Desk Team Lead
  • Experience of Supporting the delivery of ICT Strategic projects

This is a position not to be missed. You have the opportunity to make this role your own!

To apply, please send your CV. Interviews are being held ASAP!
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert