Ready to use your customer skills and charm together with yours sales expertise to represent Lexus, the luxury division of the World’s No.1 Automotive brand? An exciting opportunity has arisen for an energetic and people person to join us at our showroom in Exeter.
Although automotive experience would be an advantage, we are open to all people with a willingness to learn and succeed.
Does this sound like you? We are looking for ambitious individuals with:
+ Excellent communication skills – listening is as important as talking in our industry.
+ Curiosity – a desire to learn about our customers, our products and our new technologies.
+ Confidence – a personality that will welcome and engage our customers.
+ An eye for detail – to capture information accurately, follow processes and deliver an excellent customer experience.
+ Energy – to motivate yourself, enthuse others and achieve performance targets.
Why not use your engaging personality to inspire and excite customers and start an exciting career with us…
Automotive Sales Executive / Customer Consultant
£50,000 OTE Uncapped
Plus Pension Scheme + Full Benefits + Progression Opportunities
Hours: Monday to Friday 8:30AM-6:00PM, Saturday 08:30AM-5:00PM, Sunday 10:00AM-4:00PM (one in three), day off in the week (one hour for lunch).
Skills Background: Sales, Retail, Hospitality or existing automotive sales
Who we are:
We are an AM Top 50 automotive retailer covering 18 Brands at 52 franchises. Based in the south and south-west of England the business differentiates itself from its competitors by delivering outstanding customer service for its customers and manufacturer partners.
The Sales Executive Opportunity:
As a Sales Executive you will be accountable for identifying and developing prospects, working with individual customers to understand their needs, to guide them towards the most appropriate product and agree the sale.
Your day will include:
+ Demonstrating the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through test drives.
+ Agreeing the price and payment method and any finance arrangements with the customer direct, working within company guidelines.
+ Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives.
+ Liaising with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle before the delivery date.
+ Ensuring that each delivery is followed up with a personal call to check if the customer is happy. Maintains contact with customers to build relationships and future business.
+ Planning and organising own daily selling activity – for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.
+ Works with colleagues and other teams across the dealership to provide a seamless service to customers.
+ Able to plan, organise self and meet agreed work deadlines.
+ Able to assimilate information quickly and provide considered responses.
+ Strong work ethic and adaptable to change.
+ Attention to detail and maintains good, accurate quality of work.
+ Ability to work to tight deadlines to achieve the business needs.
+ Able to react positively to organisational and market changes.
+ PC, Microsoft and web literate.
What we offer in return:
+ Highly competitive salary and bonus scheme.
+ Full training and support to help you immerse yourself in the role and our values.
+ 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service at 5,10,15, 20 years anniversary. (Pro rata for part time employees).
+ Discounted MOTs, Service & Parts.
+ Recommend a Friend Bonus/ Introducing a Customer Bonus.
+ Life Assurance Benefit.
+ Contributory Pension Scheme.
+ Health Shield
+ BEN – Employee Assistance Programme.
+ Excellent development opportunities to learn & grow within the business.
+ Role dependant – tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager
You may have worked in the following capacities:
B2C Sales Executive, Automotive Sales Consultant, Sales Product Specialist, Car Sales Executive, Automotive Sales, Recruitment Sales, FMCG Sales, Field Sales, Parts Sales, Hospitality, Customer Service.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.