eCommerce Operations Manager – Inventory & Logistics. Loved Brand.

Employer
Recruitment Revolution
Location
London (Greater)
Salary
£50,000 - £65,000 depending on experience Plus Benefits
Closing date
21 Dec 2021

View more

Sector
Engineering
Contract Type
Permanent
Function
Supply Chain & Logistics
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Job Details

Excellent career-development opportunity for an eCommerce Operations Manager to own inbound & outbound logistics, multi-channel order management, inventory management and order fulfilment for this much-loved nursery furniture designer, manufacturer and multi-channel retailer brand.

Role Info:

eCommerce Operations Manager – Inventory & Logistics
London NW2 moving to N20
£50,000 – £65,000 depending on experience
Plus Pension, Private Health Care & Work From Home Fridays
Full Time
Product: Leading nursery furniture designer, manufacturer and multi-channel wholesaler
Revenue: £15 million
Who’s the role for: Ambitious candidate in the eCommerce Inventory & Logistics Ops space (not warehouse management) looking for their next challenge and to scale personally.

Who we are:

We are a leading nursery furniture designer, manufacturer and multi-channel wholesaler and retailer based in North London, supplying several blue-chip retailers such as Argos, Wayfair and Boots as well as exporting to over 50 countries worldwide.

Our Story:

From our beginnings in a little London store some 30 years ago, the brand has grown to become a feature in nurseries across the UK, and includes ranges of cots, cot beds, nursing chairs, highchairs, and more. Crafted to the highest standards of quality and safety, every piece of furniture is designed to be loved, and used, by families for years to come.

Where you come in:

Due to exceptional demand for our products we are looking for an experienced, enthusiastic, and proactive Operations and Logistics Manager with a passion for customer satisfaction to join our ever growing organisation.

Nature and Scope of Position:

+ Inbound Logistics – manage the Operations Assistant in booking and scheduling inbound containers to our various internal, 3PL and customer’s warehouses, as well as handling customer communications accordingly when inventory is delayed
+ Multi-Channel Order Management – oversee the entire order process for various ecommerce and export sales channels ensuring orders are fulfilled within promised dates to guarantee customer satisfaction and prompt payment from B2B channels
+ Inventory Management – implementation of accurate inventory management to ensure incoming orders can be fulfilled on time in full
+ Ownership of fulfilment – working with our internal warehouse manager and 3PL contact to ensure peak performance levels are achieved and maintained, as well as overseeing the end to end process to ensure all customers are notified promptly post shipment
+ Outbound logistics – liaising with various carriers measuring performance ensuring customer satisfaction
+ Analysis & reporting – create and monitor the KPIs of our operations, fulfilment (in house and 3PL) and carriers against SLAs seeking to continuously iterate and improve

About You:

+ 5+ years’ experience in a fast-paced eCommerce environment
+ Experience managing a fulfilment process – either in a fulfilment team, oversight of a 3PL, or both
+ Experience managing inbound and outbound logistics
+ Highly analytical and data-driven

Particular skills/knowledge required:

+ Advanced skills in Microsoft Excel and a strong understanding of an ERP software (preferably OrderWise or similar)
+ A self-starter who will work to up-skill themselves on any gaps in knowledge
+ Excellent written and verbal communications skills
+ Exceptional organisational skills required
+ Strong numerical and analytical skills

Sounds like a good fit? Apply here for a fast-track path to our Leadership Team

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you maybe contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Company

We’re Talent Acquisition Specialists that founded change in 2005. Since then we’ve helped over 2500 clients grow, prosper and lead.

# Our Story

Frustrated by poor experiences with traditional agencies, our founders (just two regular candidates), decided that the outdated industry needed modernising and a new balance of power. In 2005, a new kind of agency model was born, putting the client and candidate at the heart of the experience whilst removing the pushy sales, schmooze and high fees.

# What makes us different?

Aside from a sensible fee model, custom technology and a direct unhindered path to candidates we…

…don’t sell candidates and we don’t sell jobs: we facilitate relationships and champion the process of ‘organic hiring’ to help create stronger and longer-lasting engagements.

# Who we work with

With an industry reputation for delivering results we are the go-to talent finders for over 2500 clients. We work with everyone from tech start-ups to global brands who all demand the best service and talent.

From business owners hiring 2 people a year to Internal Recruiting teams hiring 200+ people a year, RR sources talent across all sectors and levels.

# Reputation

Our expertise have also been called upon by some of the leading job boards including the UK’s No1. Reed.co.uk.

Recruitment Revolution is a member of the REC with a 100% compliance pass rate and holds a Feefo 5* Gold Award for Service.

For more information please contact Team RR on 0800 294 3113 or visit https://www.recruitmentrevolution.com

Find Us
Website:
Telephone
01344844064
Location
Castle Hill House
12 Castle Hill
Windsor
Berkshire
SL4 1PD
United Kingdom

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