IT Service Desk Analyst

3 month initial contract opportunity for an experienced 1st line IT Service desk analyst, you will provide technical support to the organizations UK employees. Currently a mix of home-based and in the office on a rota basis. You must be based within a commutable distance of their London offices.

Key requirements:

• 2+ years recent IT Service desk experience in a 1st line role
• Experience supporting sizeable end user environments
• Excellent communication, customer service and telephone skills essential in addition to support of the following:

• Windows 10 operating systems.
• Office 365/ O365
• Web applications
• PC, Laptop and Printer hardware.
• iPhones and iPads.
• Active Directory services.

• Able to work in a fast-paced environment that is intent on delivering solutions to its customers in a timely manner.
• Demonstrate commitment and enthusiasm for service quality and customer focus.

IT Service desk analyst: helpdesk, service desk, 1st line, 1st level, First line, first level

AAP3 is acting as an Employment Business in relation to this vacancy.

This job was originally posted as www.cwjobs.co.uk/job/95558090