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Desktop Engineer - 2nd Line

Employer
It Human Resources Plc
Location
UK
Salary
Competitive
Closing date
1 Dec 2021

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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We are looking for a Desktop Engineer to for our financial services client to start as soon as possible:
  • Provide cover to IT Support contact number, answering calls, creating tickets and escalating as required
  • Provide support to walk-up and email requests, dealing with tickets, and escalating as required
  • Administer various IT environment (PC Build and configuration, application software, SCCM, Printing)
  • Liaise, coordinate and monitor the escalation to 3rd le...
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