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Customer Service Executive 12-month FTC

Employer
Vertical Advantage Limited
Location
UK
Salary
Competitive
Closing date
25 Oct 2021

View more

Sector
Retail
Contract Type
Permanent
Hours
Full Time
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About you:

Would you like to work within a fast-paced industry, for a global leading drinks business?

If so, say hello to your new role as a Customer Service Executive! You will help to drive the business' Supply Chain department forward through the complete administration of the order to delivery process.

About Them:

Based in North London, my client is a leading drinks business and are a Global FMCG business. My clients has many household brands in their portfolio.

Your responsibilities will include;

Complete administration of the order to delivery process for set of customers spread over several channels

Creating great relationships with internal and external customers, making sure they know stock availability and any issues relating to their deliveries

Management of 3PL to resolve any transport issues relating to the customers delivery

To record all queries and claims on the system, taking ownership of them until completion

Running reports on key aspects of the order to delivery process e.g. due deliveries, daily orders and OTIF.

The ideal candidate will have;

Supply Chain Administrator experience

Strong communication skills

Good MS package skills

Consistent high standards and great attention to detail

System experience
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