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Project Manager - SaaS

J&C Associates
Closing date
25 Oct 2021

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Technology & New Media
Contract Type
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We are Global IT Recruitment specialist that provides support to the clients across UK and Europe. We have an excellent job opportunity for you.

Job Title: Project Manager
Location: Remote/Maidenhead/London
Duration: 6 months Contract initially (Contract to Hire for Right candidate)

What you'll do:
  • Lead all aspects of implementation project delivery, from helping capture requirements and defining scope, to managing onshore and offshore resources to the delivery plan, as well as reporting progress, risks, and achievements throughout.
  • Manage multiple engagements, at various stages of progression, across multiple customers at any one time.
  • Become a specialist in our agile delivery model, leading the team in sprint planning, exercising project control and coordinating resources across customers and sprints.
  • Build strong relationships and communicate effectively across the customer's ecosystem (eg, business owners, engineers, project operations, project managers and product management).
  • Be an advocate for your customer internally, helping to resolve issues by working across our Services, Support, Product & Sales teams.
  • Understand the use cases of our customers and help them achieve great outcomes, which in turn lead to successful adoption, expanded usage and renewal of our software
  • Be a vocal member of the team, lead sprint retrospectives, contribute innovations, new ways of working and help us continually improve.

What you need to succeed:
  • Minimum 5 years of prior experience in a client-facing Project Management role.
  • Prior experience of leading SaaS implementation projects, as well as effectively managing the roll out and adoption of the new solution.
  • Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist.
  • An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong presentation and reporting skills.
  • Practical experience of running agile development projects.
  • Ability to successfully manage project teams through ambiguity.

Highly Desired:
  • Project Management experience with an eSignature platform
  • Demonstrable experience of successfully working with off-shore teams.
  • Knowledge and experience of key integration points such as Salesforce, Microsoft Dynamics, SharePoint, Workday as well as document generation solutions such as Nintex and Conga.
  • Certified ScrumMaster, PMP Certification
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