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Greater Manchester Delivery Manager

Pathway First Ltd
Closing date
25 Oct 2021

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Contract Type
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Accountable for managing the performance and delivery of our Traineeship contract initially and growing our Adult Education Budget and alternative funding streams within the North West region encompassing Greater Manchester Combined Authority areas.
To provide direction, leadership and the implementation on all related funding and contract management issues and ensure company growth aspirations and targets are met from sales to compliance, quality and administration delivery standpoints of the business.
Key responsibilities include:
* Manage the operational delivery and development and growth of funding and growing of contracts, working closely with key partners, monitoring performance and achievement of contract requirements.
* Effectively managing the Pathway ESFA Traineeship and the AEB contract and liaising with key stakeholders and funding organisations
* Have overall ownership of sales and business development in the region.
* Have overall ownership of all quality and compliance for all of the region's activities.
* Monitor and manage regional targets agreed in our plan, to ensure the targeted number of sign-ups, leads and completers are consistently being met
* Monitor and review forecasting and produce weekly/monthly reports.
* Work in tandem and under the direction of MIS and Quality teams from Head office for the above.
* Monitor, drive and manage contract performance in order to achieve target contract outcomes through effective management of administration and delivery staff.
* Effectively recruit, manage and inspire team members to achieve business objectives in line with contractual requirements and aspirational growth targets.
* Carry out supervisory and team meeting as appropriate including appraisals to ensure service levels are maintained or improved.
* Any other duties as designated by your manager and which are commensurate with the responsibility of this post.
The role will transition to also Engage with external organisations and seek opportunities for tendering and winning new business.
Education / Qualifications
Essential - Postgraduate qualification or equivalent level of knowledge
Desirable - Relevant professional qualification
Essential - Experience within the Skills Sector managing Adult Education delivery for the employed
Essential - Experience of working as a senior manager in the Skills Sector for at least 3 years
Desirable - Good knowledge about all the company's products and services
Essential - Experience in leading and motivating staff at times of change
Essential - Excellent relationship building skills
Essential - Ability to identify new business opportunities
Essential - Experience of Ofsted inspections
Essential - Experience in report development and writing; ensuring the accuracy of the information and effective translation for a different audience
Essential - Demonstrable understanding of Skills Sector performance improvement frameworks and requirements
Essential - Demonstrable understanding of the Skills Sector regulatory and compliance frameworks
Essential - Working knowledge of national guidelines and ability to research good practice solutions
Desirable - Knowledge of current policy in the Skills Sector and how this applies
Essential - Excellent interpersonal skills and have the ability to communicate concerns, complex/contentious issues in a diplomatic manner that does not offend or escalate
Essential - Negotiation and influencing skills, with the ability to make informed decisions
Essential - Ability to deal with changing priorities, work under pressure, work to tight deadlines and be flexible
Essential - Ability to develop and lead teams, and to coach and train staff
Essential - Ability to motivate, empower and facilitate teams from different professional disciplines
Essential - Ability to work collaboratively with staff at all levels across the Company and with external stakeholders and committed to teamwork
Essential - Good standard of numeracy
Essential - Experience of working with Microsoft Word, PowerPoint, Excel and Outlook
Personal qualities
Essential - Self-motivated and keen to learn
Essential - Ability to adapt and work flexibly when required
Essential - Determination and has the ability to achieve deadlines
Essential - Ability to work as a team member as well as using own initiative
Essential - Be able to work effectively within a multi-disciplinary team and establish relationships across the Company and with outside organisations
Essential - Excellent communication skills and the ability to manage difficult situations
Essential - Problem-solving and decision-making skills
Essential - Smart appearance and professional attitude
Essential - Ability to work closely with senior managers and staff at all levels
Desirable - Able to demonstrate systematic approaches to work
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