We are recruiting a Training Team Manager for a International Insurer based in central Essex
This position you will be responsible for on boarding new employees with their training and development programmes within business.
Researching provider and member grievances to identify error trends and training opportunities. Create and develop tracking and trending mechanisms to identify type of grievances.
Conduct assessments after training to measure, record, and report feedback on training material and sessions. Serve as coach for all department participants to handle problems and concerns as they arise.
Review and recommends updates on policy and procedure critical to the business processes.
Working closely with all departments
Able to lead significant head count.
Advising and building confidence within the teams on personal development.
Ideally you will have an understanding of the Insurance markets and have worked within a similar position.
Excellent communication skills at all levels
Keeping stakeholders, Managers advised to the businesses KPIs.
Competitive salary and benefits package
If you feel you have the relevant experiences and skills then please submit your CV for consideration
For further information please contact Su Partridge FIRP
The Recruiter Insurance Specialists are acting as a Recruitment Agency