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Department Manager

Closing date
29 Oct 2021

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Salary Band
Contract Type
Full Time
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If you're a strong people manager and enjoy bringing innovative ideas to the table, then this could be the position you have been waiting for!

About the team:

Working within the International department, you will be responsible for the day to day running of the function effectively leading, managing and inspiring the Team Managers.

You will:

Lead, motivate and develop the departments Team Managers to ensure they are leading exceptional customer service appropriately.

Set objectives and provide constructive feedback as well as coaching the managers to achieve standards inline with company values.

Build strong relationships to enable a positive working environment.

About you:

Have experience of leading managers within a call centre environment.

Have an analytical mindset with strong attention to detail.

Able to make decisions confidently even when facing changing priorities.

Terms and Conditions: All successful applicants will be subject to criminal & credit checks in line with our Reference Policy. In order to apply for this position you must not have had an unsuccessful application for a similar role within the last 6 months.

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.


  • Bonus Scheme
  • Pension Scheme
  • ShareSave Scheme
  • Life Assurance
  • Staff Discount


Tueday to Friday 2pm - 10pm & Saturday 3pm - 9pm


From 29057.00 p/a
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