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Floating Hub Manager - Rough Sleeping Services

St Mungo's
Closing date
29 Oct 2021

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Contract Type
Full Time
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Fixed term contract until 07 September 2022 Are you looking for an opportunity to work as part of Pan London Rough Sleeping Services where your skills will make a difference in helping to end homelessness? About the roleNo Second Night Out (NSNO) have an exciting opportunity to lead and deliver the Floating hub service across London as Hub Manager. The purpose of the hubs is to provide time limited, intensive interventions to specific rough sleeping cohorts and/or hotspots. The Floating Hub is an innovative project, utilising buildings across London to work intensively with clients over the period of one to two weeks, using the assessment and reconnections model.The 24/7 multidisciplinary assessment hubs last for 1-2 weeks and are based on NSNO/SWEP style service models with intensive assessment and through care. The cohort of clients will be identified via the latest street count and local intelligence, to support existing services or to intervene in areas with no/limited resource. Benefits of these hubs are:Intelligence and data-driven modelTime critical interventionsResponsive to changing and emerging needs on the groundSuccessfully piloted in east and West Sussex and City of LondonCoordinated and multi-agency approach In the role of hub manager you will have overall responsibility for the day-to-day development and management of the Floating Assessment Hub and its service delivery, contributing to the promotion, strategic and operational planning of the Floating hub model and service.You will provide line management and motivational support to a high performing team and liaise with partner agencies to build and maintain effective relationships to support effective service delivery.About youWe are looking for a motivated and creative individual with:Experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.Experience of supervising a specialist staff team, and motivating staff effectively; to promote good team work.The ability to negotiate with a wide range of internal and external partners and build positive relationships.Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in sometimes pressurised environment. Above all we are looking someone who is passionate; and committed to the overall aims and objectives of the Floating Hubs service.What we offerExcellent Development and Growth OpportunitiesWe hold Investors in People Gold accreditation - one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo's is a great place to work. We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.A Diverse and Inclusive Work PlaceEquality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.Flexible Working and Other BenefitsWe are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days. St Mungo's contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.What we doAt St Mungo's our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 - 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.How to applyTo find out more and apply please go to the St Mungo's careers page on our website.To view the job description and guidance on completing your application form, please click on the 'document available' tab at the top of the advert page on our website. Closing date: 10am on 26 October 2021 Interview and assessments on: 4-5 November 2021
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