Commercial Account Manager
Full Time, Monday-Friday
We have partnered up with a leading broker who are looking for a commercial account manager to be an extension of their Northampton team. They are looking for a multi-talented individual with high quality personal communication skills. If you have proven experience in an insurance and sales environment and can perform all your duties to a high standard this may be the role for you!
Key responsibilities and tasks:
Servicing in and outbound calls to new and existing customers to the highest of standards.
Negotiating terms with both clients and insurers.
Nurturing and developing client and insurer relations both in and out of the office.
Selling and cross selling a range of products.
Accurately processing policies, associated transactions, and documentation (Acturis and MS Office)
Responsible for creating new leads and opportunities, retaining an existing book of business, and winning new customers from both our existing client base and in key localised areas.
Promote client and insurer relations by telephone, in writing and face-to-face.
Assess market rates, relay information to underwriters and negotiate favourable terms to succeed.
The ideal Candidate:
At least 2 years commercial insurance experience (essential)
Sales, service, and administrative experience (essential)
Frequent use of Microsoft applications including Word, Excel and Outlook (essential)
Experience working with structured procedures and deadlines (essential)
Knowledge and understanding of FCA regulations (essential)
Chartered Insurance Institute (CII) qualifications (preferred)
Motor and home insurance experience (preferred)
Career minded and be prepared to go the extra mile to achieve results.
Able to think on your feet, working independently and as part of a team.
You should be well organised, self-motivated, and approachable.
Your skills and abilities:
Confident communication skills with an excellent telephone manner and positive nature
Competent selling techniques with demonstrable results
An ability to work under pressure to meet deadline and targets
Competent organisational skills and elevated administrative abilities
An ability to focus on detail to maintain accuracy
Competence with numbers and technical information
A good standard of written language and presentation
Proficiency with Microsoft Word, Excel and Outlook
Employment package and benefits include
Monday-Friday 9am - 5.30pm with an hour for lunch
28 days equivalent holiday entitlement including all Bank Holidays
Holiday entitlement is increased with longevity of service at 1, 2, 3, 4 and 5 years
Access to our comprehensive healthcare plan offering many retailer discounts and offers including Virgin
Gym, free Cineworld/ Vue tickets, Rakuten films, Amazon Prime and cashback at Waitrose (plus many more)
Subsidised healthcare subscriptions after 2 years of service
Loyalty bonuses rewarded at 5, 10 and 15 years of service
Onsite and hands-on training and development programs
Financial support for Continuing Professional Development (CPD)
Staff discounts on insurance products such as Car and Home
Access and contribution to our workplace pension scheme
Access and management of an in-house savers scheme
Eye care vouchers providing for examination and corrective lenses