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3rd Line Infrastructure Engineer

Concept Resourcing
Closing date
20 Oct 2021

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Technology & New Media
Salary Band
Annual, £40,000 - £49,999
Contract Type
Full Time
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Senior Infrastructure Engineer - Virtualisation / Cloud
£35-45,000 + on-call + bonus + benefits

Huntingdon, Cambridgeshire

We are working with a growing IT Managed Service's organisation who are looking to expand their team with an experienced senior infrastructure engineer to provide BAU 3rd level support and infrastructure project work.

Key responsibilities

Part of a well-established Operational Support team - providing BAU level 3 technical support
Be the escalation point for the 2nd line team
Opportunity to work on complex technical projects
Client Focused with good communication and documentation skills.
Good Analytical and troubleshooting skills i.e. can own and run an issue with minimal intervention from others ensuring all relevant parties are informed in a timely manner.
Owning, tracking and resolving support tickets related to incidents, problems, and changesTechnical requirements

Previous experience working in a 3rd Line support capacity - ideally in an SLA environment
Experience supporting some of the following technologies;
Windows Server, Exchange, Active Directory, Office 365, MS SQL (Apply online only)
Experience with Microsoft Cloud technologies - Azure, O365
VMware ESXi / vSphere
Linux OS
HP & VEEAM Backup Solutions
Knowledge of monitoring alerting, logging and status messages. Maintenance tasks i.e. reviewing backups and patching systems
Previous experience working for a managed services provider (desirable)Salary on offer is £35-45,000 + on-call + bonus + benefits

Looking to move ASAP

Jack Bannister - IT Recruitment Consultant- - (phone number removed)

Key Words:

3rd Line Support - Infrastructure Engineer - Senior Infrastructure Engineer - Senior Support Engineer - Senior Systems Engineer - Server Engineer - Azure - VMware - Wintel - Windows - Backup - Managed Services - Cloud - Hyper-V
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