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Store Manager

Russell & Bromley Ltd
Closing date
20 Oct 2021

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Salary Band
Contract Type
Full Time
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Russell & Bromley create luxury footwear and accessories with a focus on craftsmanship, quality and style that lasts the test of time. With a history rooted in British style, we have gained a reputation for our iconic heritage styling and accessories that stand out from the crowd.

With a retail presence in considered locations throughout the UK, Russell & Bromley take pride in offering customers with engaging experiences based around superior product construction and trend knowledge. As part of our growth, we are excited to open an Outlet Store in Ashford, McArthur Glen Designer Village and look to recruit an enthusiastic, reliable Store Manager to lead a team and effectively manage all business KPls maximising store sales and profitability.


  • Building a strong, cohesive and effective management team
  • Controlling trade expenses
  • Maintaining Store administration, stock security and Cash Desk.
  • Leading by example, you will maintain a high standard of staff morale, appearance, timekeeping and role model behaviour.
  • Managing staff issues sensitively and effectively and in a professional manner
  • Ensuring that the highest standard of professional service is maintained at all times.
  • Planning and evaluating both Window and Interior displays based on the Display Guide
  • Interviewing and recruiting the best people available for all vacancies, and training and developing all levels of staff to their maximum potential.
  • Role modelling exceptional customer service standards and behaviours.
  • Planning and co-ordinating in-store promotional events
  • Monitoring sales patterns, best sellers, sales by employee and propose actions, based on business trends, to enhance performance
  • Achieving store sales targets and setting individual team targets
  • Motivating all Team Members to achieve personal and store KPI's
  • Developing all Team Members by delivering training and coaching

Skills and experience

  • An enthusiastic person who is comfortable with responsibility.
  • A person with excellent communication skills.
  • Someone who is resilient, approachable and personable.
  • An entrepreneurial, self-starter who is calm under pressure, organised and determined to succeed.
  • You must have demonstrable relevant experience at this level (Outlet experience preferred)
  • Someone who has the ability to motivate and inspire a team to deliver consistency in exceptional service whilst driving all store KPls.
  • Comfortable with using a range of management processes in order to achieve results, including coaching and feedback
  • Knowledgeable and passionate about developing people and processes and is confident training at all levels


Due to the high volumes of applications that we receive, we are regrettably unable to personally reply to them all. Therefore, we will only contact successful applicants within a period of two weeks.
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