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Retail/Optical Assistant

Closing date
20 Oct 2021

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Contract Type
Full Time
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FINLAY is an independent brand delivering the very best in eyewear and eyecare. We not only design and make our own collection of frames, but also create beautiful and engaging spaces created to take customers on a journey of discovery, with our own frames sat alongside a curated edit of independent brands.

We are seeking an ambitious and engaged retail assistant for our London stores. The role would suit someone with optical experience or someone from a luxury retail background looking for a fresh challenge.

This is a great opportunity for an individual to make a impact on a growing brand within the eyecare sector.

The Role
  • Deliver informative frame styling and eyecare advice in store
  • Work alongside a team of energetic optical stylists and dispensers
  • Process customer orders and returns
  • Give accurate optical solutions for customers
  • Develop excellent product knowledge
  • Be a FINLAY advocate to grow brand awareness, store customer base and sales
  • Take pride in store appearance and maintain shop floor standards
  • Other as hoc tasks to support the business needs

Your Profile
  • A strong understanding of optics and confident in your ability to communicate with customers.
  • Experience within a high-end retail environment
  • A passion for exceptional customer service and a love of interacting with people
  • Confident, genuine, and positive
  • Striving to see customers fitted with frames that help express their individuality and personality
  • Team player yet work well independently
  • Motivated with excellent attention to detail
  • Eager to share and learn
  • Passionate about independent eyewear
  • Understand and fit well within the FINLAY stores
  • Strong problem solving skills

Job Type: Full-time

Salary: £19,000.00-£23,000.00 per year depending on experience /qualifications
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