Service Delivery Manager - Core Networks
Salary: £40K - £55K
Exciting opportunity to work for a highly renowned and expanding Managed Service Provider who partners with global companies to deliver world class technology solutions.
This role will be responsible for supporting the Core Networks, processes and strategically driving and delivering improvements that will be necessary to the growth of the business.
The ideal candidate will possess the following:
Proven and experienced service delivery manager, team leader or manager (10x Network Support Consultant in current team)
Must have proven experience of Core Networking technologies - anyone with experience of BT, Verizon, Gamma etc will be high desirable
Support HR with the onboarding of new starters and drive career development and training within your team
Document and communicate all technology services team systems, services, policies, procedures and processes
Support ongoing audits eg: ISO27001 and the updating of the Risk Register
Own and maintain Service Catalogue
Develop strong business relationships with internal stakeholders and external suppliers
Full JD available upon application...
ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy