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Credit Controller (Legal)

Elevation Recruitment Group
Closing date
20 Oct 2021

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Salary Band
Annual, £20,000 - £24,999
Contract Type
Full Time
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Elevation Accountancy & Finance are really pleased to be working in partnership with a leading manufacturing business based in Sheffield as they look to expand their growing team and appoint a Credit Control professional to join them on full time, permanent basis.

This is an exciting opportunity for an experienced Credit Controller to join a friendly team and take on the responsibility of being that 'go to' for escalated queries, aged debt and accounts progressing to legal. You will also work closely with the Cash Manager, to provide information, reports and support with additional, complex queries.

Duties of the Credit Controller (Legal) will include, but are not limited to:

* Controlling of the company top national accounts; including all administration, query solving, debt chasing, reporting and establishing & maintaining a good working relationship
* To be the single point contact for the company solicitors/third party debt collection agency. To include all administration of cases, agreeing settlement terms and meeting deadlines for information as set by the solicitors
* To be the legal advisor to the credit controllers; including debt chase advice, court procedures, solicitor procedures, correspondence & verbal wording advice
* To resolve any contentious issues with the customer to avoid escalation up the chain
* To keep up to date details regarding accounts on their ledger and in legal for review during debtor meetings
* To ensure all national accounts Excel master files are kept up to date on a fortnightly cycle
* To ensure comprehensive notes are recorded within the credit control module for any action, conversation or other communication against the customer's account
* To ensure all reporting is produced in an accurate and timely fashion to weekly/monthly deadlines
* Other ad-hoc duties where and when required by the company

Person Qualifications & Skills Required:

* Very good experience and working knowledge of Excel, Word and Outlook.
* Full understanding of the Legal debt chase system, including solicitor, third part debt collectors and court procedures
* Excellent administration skills with an organised methodical approach
* Good all round communication skills on all levels internal and external to the organisation
* Good telephone manner to promote confidence and professionalism but with authority to achieve results including the ability to say NO when appropriate
* Taking a solution-led approach to problems and issues
* Exemplary high standards of customer service, honesty and integrity
* Strong, positive attitude and disciplined work ethic including ability to stay calm under pressure

If you feel that you have the relevant skills to be considered for this opportunity, please feel free to apply today! Alternatively, you can contact Beth Liversidge at Elevation Recruitment Group to discuss further
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