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Assistant Key Account Manager

Vanilla Recruitment Ltd
Closing date
25 Oct 2021

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Salary Band
Annual, £20,000 - £24,999
Contract Type
Full Time
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We're delighted to be supporting an industry-leading international company who are looking for a talented and enterprising Assistant Key Account Manager to join them on a full time, permanent basis.

The successful applicant will be an accomplished administration professional with excellent organisation and communication skills, who will provide support to the management teams with the end-to-end mobility processes involved in dealing with all aspects of aftercare for the business Solutions and products for their customers.

Duties and responsibilities:
  • First point of contact for all existing customer enquiries which includes preparing quotes, orders and invoices for customers
  • Producing and maintaining excel reports to support departmental objectives
  • Assisting the Finance Team in ensuring revenues and expenditure are all accounted for within the monthly process
  • Effectively communicating with internal and external customers and suppliers by telephone, email and face-to-face
  • Responsible for a number of customers supporting their service level agreements, call outs, repairs and warranty claims
  • Dealing with emergency requirements for both spare parts and site incident

Skills and experience required:
  • Extensive administrative experience in a similar role
  • IT proficient, and confident in the use of MS Office - Word, Excel, PowerPoint
  • Ability to build and maintain trusting relationships with internal and external stakeholders
  • Knowledge of sales order processing software, e.g. Microsoft Dynamics, SAP, or similar
  • Handles confidential information professionally and discreetly
  • Excellent communication skills, both verbally and in writing
  • Excellent attention to detail

Hours of work
  • 40 hour week, Monday to Friday
  • Flexible working hours available between 8.00am - 6.00pm

Salary and benefits:
  • £22,500
  • Free parking
  • Company pension scheme
  • 25 days holiday
  • Life insurance
  • Onsite gym
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