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Credit Control Administrator

Lyreco UK & Ireland
Closing date
20 Oct 2021

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Contract Type
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Position: Credit Control Administrator

Location: Telford

Salary: £10,000

Working hours: Part time, 2.5 days a week (flexible)

We have an exciting opportunity for a Credit Control Administrator to join our Finance Department, based at our Head Office in Telford. As a Credit Control Administrator, you will work with our Credit Control Team, supporting the Collections Manager with the day-to-day credit control administration tasks, ensuring systems and processes are followed and legal liaison is adhered to.

Key Responsibilities of the role:

Organise and manage the credit control shared email inboxes
Sending copy invoices, credit notes and statements
Compile and co-ordinate an overdue customer file for 3rd party collection agencies and review monthly reports provided
Preparation of credit control reminder letters
Deal with incoming telephone and email queries
Maintain accurate customer records
Facilitate the resolution of service issues that are preventing customers paying the Company
Develop and maintain effective relationships with internal and external stakeholders to ensure that debt collection is maximised
Support Collections Manager with month end tasksKnowledge, Skills and Experience:

Credit control experience is desirable, not essential, but you must be comfortable dealing with a high level of activity within a busy office environment.

Experience and understanding of B2B insolvencies and legal process ideal but not essential
Excellent communication skills with the ability to articulate your message to customers and colleagues
Good level of I.T skills (MS Excel)
Experience with ERP systems (SAP desirable but not essential)
Ability to plan and organise own workload
The Credit Control Administrator must enjoy working as part of a teamLyreco Benefits:

Lyreco is a great place to work. We believe in fostering a culture that values our people and inspires each of us to be the best we can be. If you want to join a company that is packed with great energy, fun, and a place where you can accelerate your career, then Lyreco is the right place for you!

Clear career pathways with outstanding development programmes to support your growth and development
Company Pension
Private medical insurance after completion of one years' service
Life assurance
23 days holiday per year, which increases the longer you are with us, + 8 Bank Holidays
Employee discount scheme
Employee Assistance Programme (EAP), providing well-being support when you need it
Subsidised canteen with fabulous food
Free parking
Electric car charging points at our Telford Head Office
Health and wellness initiativesAs a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We're committed to the wellbeing of all our staff and to the sustainability of our environment.

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