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Customer Service Account Manager

Closing date
22 Oct 2021

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Contract Type
Full Time
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Do you want to be part of a team where creativity, ambition, drive and self-development are encouraged and promoted?!

If the answer is yes, then Onecom wants to hear from you!

We are currently looking for a superstar Customer Service Account Manager to join our excellent Enterprise team at High Wycombe.

As Customer Service Account Manager, you will manage a portfolio of accounts providing exceptional levels of service to Onecom customers, ensuring that every communication is both a professional and positive experience.

In addition, you will provide extensive support to our customers and sales teams answering queries & resolving problems via telephone, email and web chat working to a 'first call' resolution target.

In return for your fantastic service, you will receive a competitive salary of £20,000 per annum - plus the opportunity to earn an achievable quality focused bonus each month!

We also offer:
  • Agile working
  • 20 days holiday increasing to 25 days, plus bank holidays
  • Up to 12 paid hours a year 'My Time'
  • Birthday Celebration Day
  • Discounted gym membership and subsidised FitBit
  • Quarterly employee reward programme and employee of the year awards
  • Enhanced Maternity and Paternity pay (based on length of service)
  • Access to our exclusive Onecom extras portal with over 3000 discounts for different retailers

Along with much more!

Onecom is the UK's Leading and Largest, multi-award-winning Independent Business Telecoms provider. It is one of the UK's fastest growing technology companies and invests heavily in employee development.

So, if you are customer focused, self-motivated and an excellent communicator please get in touch - we look forward to hearing from you!
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