ORONA's activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 99 countries, we have 180,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.
We are looking for a Service Repairs Estimator to join our team based in London, reporting to the Service Manager. This position plays a key role within the business and is responsible for identifying repair work opportunities, compiling quotations for repair works and progressing with customers to gain chargeable orders.
Responsibilities will include:
* Identify opportunities for chargeable repair works from company maintenance portfolio
* Responsible for creating prompt accurate quotations in accordance with company BMS
* Responsible for issuing sufficient quote volume to attain required order intake value and profitability.
* Responsible for regular contact with customers to ensure quotations received and understood
* Manage and guide customer expectations on the companys services
* Support the regional office service administration functions, including the call centre.
You will have demonstrable experience of working in a fast paced environment where personal time management and ability to work to operational deadlines is key. You will ideally have experience in estimating, building effective relationships with customers and have excellent communication, IT and interpersonal skills.
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.
* 25 days holiday + bank holidays
* Competitive salary
* Access to Eye Test vouchers
* Competitive company sick pay scheme
* Life assurance