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AV Installation Engineer

Employer
Audio Visual Hiring
Location
UK
Salary
Competitive
Closing date
15 Oct 2021

View more

Sector
Engineering
Contract Type
Permanent
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Audio Visual Hiring are proud to be working with a growing and experienced AV Integrator based in the North West.

You will be responsible to deliver and maintain our first-class installation services for Audio Visual and Videoconferencing solutions.

Responsibilities:

* Responsible for the delivery of installation and commissioning of AV and VC technologies

* Work with Avoira Project Managers to lead a team of installation engineers on multi-room / multi-site installations, ensuring daily reports are accurate and daily de-briefs are held including H&S

* Attend customer premises to establish fault and restore service in a timely manner

* Conduct proactive and reactive maintenance of Audio Visual and Video Conferencing installations

* Ensure accurate completion and return of Audio-Visual asset documents upon installation sign off

* Ensure accurate completion of field service records and paperwork for customer service visits

* Proactively build close working relationships with the Avoira customer portfolio

* Identifying further sales opportunities with existing customers and ensure these opportunities are recorded using GreenTree CRM tool

* Ensure clear reporting of installation and service back to the relevant department both verbally and writing

* Work closely with AV Systems Manager to identify areas of training for all members of the team

* Coach and mentor trainee engineers where appropriate

* Conduct site surveys, ensuring every aspect of the survey is recorded and reported back to Pre-Sales

* Deliver familiarization training to end users after installation sign off

* Maintain standards of technical excellence within the department

* Any other duties which are commensurate with the role

Essential:

* At least 4 years' experience in a Senior AV Engineer / Lead AV Engineer role

* Ability to fault find

* Excellent verbal and written communication skills

* Experience in installing and supporting Audio Visual and Video Conferencing solutions

* Ability to read and understand AV system schematics

* At least 5-6 years relevant experience as an audio visual and video conferencing engineer including basic programming, rack building and an understanding of cabling schematics

* Competent with Extron, Crestron, Kramer products

* Competent with Videoconferencing manufacturers such as Poly, Lifesize, Cisco, Starleaf and Avaya

Desirable:

* CTS

* IPAF

* PASMA
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