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Quality Manager

Closing date
15 Oct 2021

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Quality Manager

An exciting position has become available for a full-time Quality Manager based in Warwickshire Nuneaton. The successful candidate will earn £30,000-£35,000 depending on experience.


Intaforensics is a key part of The Forensic Access Group, which is enjoying rapid growth and progression towards becoming the market-leading international forensics and criminal justice services organisation.

Building on the success of Forensic Access in the traditional forensic disciplines, they have recently acquired the digital forensics and cyber security specialists IntaForensics, and the forensic ecology, archaeology and training specialists Alecto Forensics.

The company are an ambitious group of companies and would like to invite the very best candidates to join them on their journey.

Role Requirements

At least 5 years current Quality Management experience, preferably Services Sector
Lead Auditor Qualifications, minimum ISO 17025 (9001, 27001 & 14001 desirable)
Meticulous attention to detail, methodical thinking and organisational skills
Above average technical/computer/digital ability
Demonstrable experience of maintaining ISO 17025 (9001/27001/14001 desirable)
Excellent report writing and verbal communication skills
Excellent interpersonal skills with all levels of staff
Unimpeachable integrity
Full UK driving license and own transport
Within commuting distance to Nuneaton, Warwickshire
Membership of the CQI and the Chartered Quality Professional qualification
The ability to work effectively on your own and as part of a team
The ability to use your own initiative
The ability to challenge existing processes to ensure continual improvement
Knowledge of statistics and good general numeracy
Role Responsibilities

Maintain and develop the company's quality management system, procedures and specifications to meet the requirements of ISO 17025, FSR Codes of Practice and Conduct, ISO 17020, ISO 9001, ISO 27001 and ISO 14001
Ensure compliance with these national and international standards
Support Technical Management to ensure laboratory operations meet the requirements of national and international standards
Promote quality, information security and environmental achievements throughout the company and encourage continual improvement at all times
Maintain control over all management system documentation
Write and produce management system procedures, policies, forms and records
Review existing policies and make suggestions for change and improvements
Maintain the non-conformance process and facilitate the identification of root cause analysis
Manage corrective actions, preventive actions, improvement suggestions and standard deviations
Conduct the management review activities: quarterly agenda, meeting minutes, process actions raised and maintain the quality action log
Maintain documented business and environmental objectives and identify new opportunities.
Manage the internal audit schedule, plan and conduct audits, produce audit reports and process audit findings
Maintain the company's pool of internal auditors, deliver internal audit training, review competence, allocate audits, review reports and process audit findings
Ensure that customer requirements and expectations have been accurately identified and that the organisation is meeting or exceeding those expectations
Source and record all forms of customer feedback
Manage the company's risk management process, reporting and recording all incidents of risk, and establish risk assessments where necessary
Manage the company's requirements and participation in proficiency testing or ILC tests, and identify and act upon improvement suggestions from the results
Monitor the performance of the management system, producing data and reports on performance for management review
Monitor national quality landscape and developments in forensic requirements and progress with accreditation to ISO 17025, the FSR Codes of Practice and Conduct and ISO 17020
Lead the company through accreditation and certification assessments
Highlight relevant quality-related training for staff
Why should you apply?

The chance to join a well-established company
To join a fantastic team
To showcase your knowledge and skill set
Due to the nature of the role applicants will be required to be NPPV-3 and Metropolitan Police security vetted, therefore applicants must be currently resident in the UK and have been continuously for at least 3 years.

If you're the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

Keywords: Quality Manager, Quality Management Experience, CQI, Chartered Quality Professional, ISO 17025, FSR Codes of Practice and Conduct, ISO 17020, ISO 9001, ISO 27001 and ISO 14001, Technical, Computer, Digital Ability
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