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365 Engineer

The Future Project
Closing date
17 Oct 2021

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Technology & New Media
Salary Band
Annual, £50,000 - £59,999
Contract Type
Full Time
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365 Engineer

£55,000 - £60,000 per annum


My client is a Global organisation who is looking for a 365 Engineer who will be part of a team who are responsible for driving adoption of the Microsoft 365 stack to around 4000 users. The role will include designing, planning, migrating, optimising and supporting the services delivered by the team.


* Ensure alerting and event management is in place and optimised to proactively support the services

* Takes ownership and coordinates team members, wider IT colleagues and third-party suppliers to respond to and resolve, to resolution:


* Major incidents

* Underlying IT problems and performance issues

* Manages their ITSM tickets to meet SLAs

* Documents system changes appropriately, this includes following the RFC process, creating/updating Knowledge Articles, and other supporting documentation

* Ensures that Cyber Security considerations and best practice are embedded in the delivery of day-to-day IT services and the ongoing future development of services

* Work with vendors, procurement, and other teams to get the best value for money from supplied goods and services

* Communicates with the business in relation to service issues in a positive and supportive manner

* Develops good working relationships with key stakeholders to ensure that the IT services delivered are well aligned to business needs and consider the business impact of changes and outages (planned and unplanned)

Project implementation

* Take the Technical lead on IT projects; this may include operational improvements initiatives and investment projects

* As appropriate, designing, costing, implementing new and changed services to meeting business and other stakeholder requirements

Knowledge, Experience and Technical Skills

* Working in complex and pressurised environments; the role holder will have deep expertise in the following technologies:

* M36

* Azure AD (Active Directory)

* Exchange on-line

* SharePoint on-line (platform)

* OneDrive for Business

* Teams

* Intune (Co-management/ Apps Packaging/Autopilot/ Group Policy/Feature Updates/MAM/ MDM, Conditional Access Policies)

* Autopilot

* Microsoft Windows Client and Server operating systems

* Active Directory (on-prem) /Group Policy/DNS/ DHCP/Certificate Authority

Experience in any of the following technologies would also be beneficial



* M365 Universal Print

* Windows Virtual Desktop

* Power Automate

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