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IT Support Assistant

Better Prospects
Closing date
17 Oct 2021

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Technology & New Media
Salary Band
Annual, £20,000 - £24,999
Contract Type
Full Time
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We have a fantastic opportunity for an IT Support Assistant to join our prestigious client in High Wycombe. The successful candidate will be primarily assisting with company systems and providing in house support for all staff. This is an exciting newly developed role to complement their existing team and will work across High Wycombe and 2 other South Bucks offices, therefore own car is required.


Troubleshoot common hardware/software issues.

Ask appropriate questions to obtain relevant information to diagnose problems.

Meet deadlines and adapt to changing schedules.

Induction and training of all new employees.

Assistance with new system implementation and office moves.

Eye for continuous technological improvement.

Excellent awareness of cyber essentials accreditation.

Assist in developing and maintaining resources on the firm's intranet.

Training documents.


Highly Proficient in Windows 10,Microsoft server versions, MS Office versions, Active Directory and Networking.

Experience of a 1st line role and able to set up workstations.

Experience of setting up users.

Experience of troubleshooting printers, scanners, PC's, mobile phones and tablets.

Strong written and verbal communication skills.

Team player who works collaboratively and who is proactive with a 'can do attitude'.

Demonstrates consistent excellent service delivery to internal clients.

Hours: Monday - Friday (8:30am - 5:30pm)
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