Are you a logical person with good customer service skills who has an interest in supply chain and would like to join our fast moving transport department based in Cirencester?
We are the UK’s leading distributor of timber and are looking for an organised administrator on a fixed term contract for up to 12 months.
£20,000 – £25,000 Depending on Experience
Holidays: 25 days per year plus 8 statutory holidays.
Hours: 40 per week, Monday – Friday 8am – 5pm with 1 hour for lunch
We are the UK and Ireland's leading distributor of planed strength graded softwood and engineered wood products with over 40 staff and a turnover of £150m. We are part of Södra Group, the largest forest-owner association in Sweden.
We have won many awards for our products and services and pride ourselves on our professional and personal approach. Our operations are based on responsible forestry and on industries where we convert the raw material into sawn timber, paper and dissolving pulp, and green energy.
Working for Us:
We offer an excellent benefits and remuneration package including 25 days annual leave, a generous pension scheme and health and dental cover.
The Distribution Assistant Role:
Reporting to the Transport Manager, you will organise and maximise delivery of optimum loads of timber from the terminal to merchants and manufacturers, schedule treatment of timber and administer all the other related processes that take place at the operating sites.
Working in a fast paced industry with a company which is growing year on year, you would be responsible after training for:
+ Receiving sales orders, scheduling single and multi-drop deliveries to customers and checking arrangements have been actioned
+ Liaising with hauliers to secure cost effective services.?
+ Constantly ensuring optimum vehicle utilisation, working with hauliers local to the distribution points and also back load contractors.
+ Contacting the terminals to organise treatment of timber in a time and cost effective manner
+ Handling all inbound calls assertively
+ Liaising with Sales departments to determine priorities, meet customer expectations and ensure cost effective loads
+ Arranging all loads in correct order for weight and delivery time in accordance with legislation and VOSA.?
+ Analysing activities, monitoring cost for each delivery and reporting on efficiencies
+ Carrying out all required administration and processing on both manual and computer systems
+ Working within and supporting a scheduling team of 4 staff
+ Educated to a preferably A level standard with at least 6 GCSEs A-C including Maths and English or with some proven supply chain experience
+ Newly qualified graduates with strong organisation, analytical and customer service skills plus a desire to further a career in supply chain or logistics will also be considered
+ Excellent customer service skills with a confident, clear and assertive telephone manner
+ Be able to communicate clearly and effectively with suppliers and customers at all levels, via telephone, e-mail and in person
+ Initiative, drive and ability to make a difference to processes and practices
+ Organised and tenacious with good attention to detail
+ Ability to prioritise workloads and meet deadlines whilst working under pressure, handling up to 100 calls a day
+ Previous experience in a fast paced customer service or supply chain department would be valuable but not essential
+ Good IT skills and ability to analyse spreadsheets and produce reports
+ An ability to understand and visualise size and units would also be an advantage
Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager
Your Experience / Background / Previous Roles May Include:
Distribution Assistant, Supply Chain Administrator, Supply Chain Executive, Logistics, Transport, Customer Service, Coordinator
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.