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Chief Executive

Age UK Birmingham 1
Closing date
22 Oct 2021

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Salary Band
Annual, £50,000 - £59,999
Contract Type
Full Time
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As Chief Executive you will provide leadership, strategic direction and operational management for Age UK Birmingham (AUKB) and its subsidiary Age UK Sandwell (AUKS). Leading the senior management team, you will advise and inform the Board of Trustees to set strategic direction and jointly create a vision for success that you will communicate to staff, volunteers and stakeholders.

You will report regularly to the Board on opportunities, risks and progress towards the strategic objectives, and you will ensure full accountability to funders and regulators.

You will explore opportunities for further development of the organisation, our programmes and services, and you will build collaborative working arrangements and external partnerships.

You will promote the organisation externally and raise awareness of issues of concern to older people. This will additionally include the Borough's of Dudley and Walsall

Principle responsibilities and duties:

1.Strategic Planning
  • Advise and support the Board and Directors in setting the vision and strategic priorities for the Charity, ensuring strategy is informed by the funding environment for charities and the changing health and social care landscape.
  • Provide effective leadership, management and direction for the Charity to achieve its strategic objectives, reporting regularly to the Board on progress and on future development opportunities.

2. Leadership and Management
  • Provide leadership to encourage, motivate and inspire staff and volunteers working for Age UK Birmingham and Sandwell
  • Provide support, leadership, and line management to the Senior Management Team and other directly reporting staff
  • Provide leadership in the management of change and fostering innovation to ensure that Age UK Birmingham and Sandwell develops appropriately to meet the future needs and challenges.
  • Demonstrate an inclusive management style leading to consultative decision making, good communication and sharing of good practice within the organisation maintaining an environment that continues to attract and motivate high quality staff and volunteers.
  • Facilitate a learning environment where all staff and volunteers can maintain and develop their skills to enhance the quality of services provided for older people in the Birmingham and Sandwell.
  • Ensure that Age UK Birmingham and Sandwell's staff and volunteers are effectively led, supervised, and motivated.
  • Ensure that all other resources are managed and effectively focused on achieving the mission and objects of the organisation.

3 .Governance and Accountability
  • Undertake the role of Company Secretary, ensuring that the Charity(s) and its Trading company, Age UK Birmingham and Age UK Sandwell, comply with all relevant regulatory and legal requirements, including Companies House and the Charity Commission; organising the AGM and other Board meetings.
  • Maintain awareness of relevant policy, political and legislative changes in relation to older people and the role of Third Sector organisations to ensure the Board and Charity as a whole are well informed and able to respond appropriately.
  • Advise and support the Board in its regular assessment of risk and be responsible for the implementation of the risk management strategy and action plans. To arrange training as required for trustees.

4. Partnerships and collaboration
  • Act as ambassador for the charities Age UK Birmingham and Age UK Sandwell, promoting its work and campaigns to influence key policy makers in Local Government and the NHS and to ensure the voices of older people are heard. With the recent closure of a charity in Dudley, AUKB has taken on their contracts and will also be seeking to establish a presence in Walsall where there are currently no Age UK services.
  • Develop strong working relationships with private, public and local voluntary sector agencies, identifying opportunities for collaborative working and commercial opportunities to jointly address the needs of older people. To support the Age UK regional structures maintaining positive relationships.
  • Work proactively to achieve the objectives of the Age UK Brand Partnership Agreement.

5. Service delivery
  • Ensure the Charity acts as a resource and effective source of information for older people, their family and carers and for key agencies working within the city.
  • Ensure that a range of new and sustainable services are developed and delivered to meet the needs and aspirations of older people across the city.
  • Ensure that policy and service development recommendations reflect learning emerging from consultations with older people and from research, commissioning, grant making activities and experience at local level.
  • Ensure that effective monitoring, evaluation and reporting systems are in place to achieve full accountability to the Board, funders and regulators, and ensure quality standards are maintained.
  • Ensure that support is provided to older people's groups in the area and that individual older people and older people's groups are enabled to make their own voices heard.

6. Financial Management and Income Generation
  • In collaboration with the Finance and General Purposes Committee (F&GP), develop financial strategies which strengthen the organisation's long term financial sustainability. This will include managing and overseeing income generation services to grow and diversify income such as retail, LPA and Will writing services and self funding day care for people with dementia.
  • Work with the Board, Auditors and Managers to ensure effective financial management systems are in place and operating effectively. This will include the implementation of a new accounts software package by April 2022.
  • Working with the Finance Director to provide timely financial information to staff and trustees and progress against budget.
  • Work with the Senior Managers to maximize income through bids, service tenders, grant applications and unrestricted income including events.

7. Human Resources
  • Ensure effective internal leadership, performance management, recruitment, appraisal, and training for staff, and for volunteers.
  • Ensure all staff and volunteers work to achieve the objectives of the charity(s) Equality and Diversity Policy, ensuring that in the delivery of advice, services, and support there is no discrimination on grounds of age, colour, disability, ethnic origin, gender, marital status, nationality, race, religious belief or sexual orientation.
  • Ensure all staff and volunteers maintain up to date knowledge of the charity(s) Safeguarding Adults Policy and be alert to any incidents of potential abuse of vulnerable individuals, taking action under the terms of the Policy to prevent abuse of adults at risk.
  • Ensure all staff and volunteers abide by the health and safety policy and share responsibility for own safety and that of colleagues and to fulfil their duties as outlined under the charity(s) Health and Safety Policy.

8. Other Duties
  • Undertake such other duties in relation to the work and functioning of Age UK Birmingham and Age UK Sandwell as may be reasonably required by the Board of Trustees.
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